Claims Analyst [Direct]

Compre GroupManchester, NH
Remote

About The Position

Claims Analyst Location: US (East Coast preferred – Remote) Terms: Full-Time Compre is a fast-growing global specialty reinsurance company serving the Lloyd’s, European, and North American insurance markets. We are seeking a motivated Claims Analyst to join our Direct Claims team in the USA. This role is responsible for handling a portfolio of direct insurance claims across multiple lines and jurisdictions, managing matters from initial coverage review through resolution, negotiation, and litigation where necessary. The position offers hands-on ownership of complex claims, exposure to coverage analysis and dispute management, and the opportunity to contribute to due diligence activities related to new acquisitions. This is an excellent opportunity for a technically strong claims professional looking to develop within a collaborative and growing global organization.

Requirements

  • 2–3+ years of direct claims handling and coverage experience.
  • Strong technical understanding of policy language, coverage interpretation, and key legal principles.
  • Demonstrated experience handling complex claims and negotiating successful settlements.
  • Ability to work independently, manage workload effectively, and prioritize competing deadlines.
  • Strong analytical, problem-solving, and strategic thinking skills.
  • Bachelor’s degree required (or equivalent experience).
  • Proficiency in MS Excel, Word, and claims systems.
  • Customer-focused mindset with the ability to build strong internal and external relationships.
  • Willingness to expand technical expertise and learn additional claim disciplines over time.

Nice To Haves

  • Construction Defect and/or Lloyd’s experience is preferred

Responsibilities

  • Manage a portfolio of direct insurance claims across multiple lines and territories, from initial review through resolution, settlement, or litigation.
  • Conduct thorough coverage analysis, assess losses and reserves, and negotiate timely settlements with counterparties.
  • Lead the handling of complex and disputed claims, including preparation of coverage position letters and management of external counsel where required.
  • Oversee and audit TPA-administered claims, including authority referrals and performance monitoring.
  • Manage complaint cases in accordance with regulatory guidelines and internal standards.
  • Effectively manage external service providers (legal counsel, adjusters, experts) to ensure quality, cost control, and alignment with company objectives.
  • Support due diligence for new acquisitions by assessing claims-related risks and opportunities.
  • Analyze claims data and trends to identify exposures and improvement opportunities.
  • Build strong working relationships with internal stakeholders and external partners.

Benefits

  • Flex First: A remote-first approach empowering employees to thrive from any location
  • Competitive salary and bonus eligibility
  • Medical, dental, vision, EAP, and life insurance
  • 401(k) with company match
  • Remote worker expenses and health & wellbeing programs
  • Ongoing learning and development opportunities
  • Generous vacation and holiday entitlement, plus STD & LTD coverage
  • Company off-sites and active employee resource groups (Wellbeing, DEI, Comms & Engagement)
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