Water Restoration Claims Administrator

Roto-Rooter Services Company•East Farmingdale, NY

3d•$23 - $25•Onsite

About The Position

Claims Administrator Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada. Nationally recognized service company seeks experienced claims administrator to join our fast growing water restoration team at our Long Island branch, located in Framingdale, NY. We are currently searching for a full time estimator to write estimates in Xactimate and follow up with both the customer and insurance adjuster for payment of the job. The average hourly rate for this position is $23.00-$25.00, depending on experience. The ideal candidate will have 3-5 years experience in the water restoration or insurance industry, with excellent Xactimate software skills and the ability to build a job estimate with precision and efficiency. In addition, the candidate will have strong communication skills with both the customer and the insurance industry, and have a good working knowledge and/or experience with water restorations collections.

Requirements

Demonstrated prior experience in accounts receivable accounting is highly preferred for this role.
Proven ability to thrive in a fast-paced environment.
Excellent oral and written communication skills.
A working knowledge of various common software programs.
Self-starter who is organized, thorough with attention to detail & follow-up skills.
3 years of Xactimate experience

Responsibilities

Fluent knowledge of Xactimate/write estimates for commercial & residential customers and submit to insurance for payment
Working knowledge of restoration billing and collections procedures
Collections experience, preferably in the water restoration industry
Administrative experience in the restoration (preferred) or service industry
Highly motivated, detail oriented, able to work independently
Outstanding organizational, time management and follow up skills
Self-starter who thrives in a fast paced environment
Able to handle multiple projects at once
Strong communication skills and ability to work in a professional manner with customers and insurance industry
Bilingual a plus