Claims Administrative Support Specialist

Progressive • Lancaster, PA

321d • $19 - $22 • Onsite

About The Position

As a claims administrative support specialist, you'll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable. This is a hybrid role. You'll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you're welcome to work in the office more than four days per month. You must reside within 50 miles of Progressive's Lancaster, PA claims office at 1851 Charter Lane, Lancaster, PA 17601.

Requirements

• High School diploma/GED equivalent or higher.
• Minimum of one year of administrative or clerical support experience, or one-year post-secondary education.

Nice To Haves

• Proficiency using office equipment.
• Proven organizational skills.
• Ability to multi-task and quickly switch duties.
• Communication skills with the ability to work in a team environment.
• Customer service and follow-up skills.

Responsibilities

• Support claims branch offices with essential administrative functions.
• Interact with customers and medical providers by phone or in person.
• Attend important meetings, training, and collaboration sessions in the office.

Benefits

• 401(k) with dollar-for-dollar company match up to 6%.
• Medical, dental & vision, including free preventative care.
• Wellness & mental health programs.
• Health care flexible spending accounts, health savings accounts, & life insurance.
• Paid time off, including volunteer time off.
• Paid & unpaid sick leave where applicable, as well as short & long-term disability.
• Parental & family leave; military leave & pay.
• Diverse, inclusive & welcoming culture with Employee Resource Groups.
• Career development & tuition assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED