Claims Administrative Assistant - In Office - Irvine, CA

Ccmsi•Irvine, CA

15d•$20 - $22•Onsite

About The Position

Claim Clerk Irvine, CA | In-Office Only $20–$22/hour | 37.5 hours/week Schedule: Monday–Friday, 8:00am–4:30pm PST Discover What It Means to Be an Employee-Owner at CCMSI CCMSI is one of the largest employee-owned Third Party Administrators in the country, and that ownership mindset drives everything we do. We take pride in serving our clients with integrity, compassion, and accountability. When you join our team, you’re not just taking a job—you’re investing in a career surrounded by colleagues who care about quality service, teamwork, and your long-term success. Job Summary The Claim Clerk provides administrative and clerical support to our workers’ compensation claim staff within our Irinve branch. This is a fully in-office position with no remote or hybrid option. You’ll play a key role in maintaining accurate claim files, processing incoming documentation, and helping our team stay organized and responsive. This role is ideal for someone who is detail-oriented, dependable, and eager to grow in a professional office environment.

Requirements

High school diploma or equivalent.
Strong organizational skills with excellent attention to detail.
Ability to multitask in a fast-paced environment.
Proficient typing skills and familiarity with Microsoft Office (Word, Excel, Outlook).
Strong written and verbal communication skills.
Ability to work independently with minimal supervision while managing shifting priorities.
Professionalism, discretion, and commitment to client service.

Nice To Haves

Bilingual (Spanish) abilities.
Prior clerical or administrative office experience.

Responsibilities

Process, match, and distribute incoming claim mail for assigned accounts.
File claim documents and maintain organized, up-to-date claim files (electronic and paper).
Set up new claim files according to established guidelines and staff instructions.
Summarize medical records and correspondence into claim log notes as directed.
Follow up on outstanding bills, provider calls, and incoming documentation.
Retrieve and refile closed files in storage; maintain storage organization.
Photocopy, scan, and prepare claim documents as needed.
Provide backup coverage for the Receptionist as needed.
Support claim staff on client-specific teams to meet deadlines and service standards.
Maintain confidentiality, accuracy, and professionalism in all job responsibilities.
Consistent and reliable in-office attendance required.