Claims Admin

Proctor Financial, Inc. • Troy, MI

7d • Hybrid

About The Position

Proctor Loan Protector provides comprehensive insurance products and service solutions for financial institutions. While weaving compliance throughout all our applications and technologies, Proctor Loan Protector operates as an extension of our clients, where partnership meets innovation.
At Proctor Loan Protector, we are committed to fostering a workplace that values diversity and personal growth. As we continue to grow and expand, this allows us to offer career paths and opportunities. We are dedicated to ensuring that all our teammates feel valued and work in a fun and rewarding work environment.
The Claims Administrative Assistant provides general support to Claims team, reviews claim forms and documents for accuracy and completion, obtains missing information as necessary.

Requirements

• High School Diploma/GED required
• Proficient with MS Office
• Exceptional telephone demeanor
• Ability to maintain a high level of confidentiality
• Strong written & verbal communication skills
• 1 – 3 years’ experience in a similar position
• Ability to use discretion, exercise good judgment and resourcefulness.

Nice To Haves

• Experience with insurance claims
• Associate’s or Bachelor’s degree in a business or financial related discipline

Responsibilities

• Supports the Lender Placed Claims team by performing administrative duties.
• Follows up with adjusting companies for overdue claims reports.
• Provides general claims status updates by phone.
• Adds necessary claims documents to the electronic claims file.
• Prepares claim check payments.
• Adhere to a set schedule.
• Other duties as assigned.

Benefits

• Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• ESPP
• 401k
• Student Loan Assistance
• Tuition Reimbursement
• Free Mental Health & Enhanced Advocacy Services
• Paid Time Off
• Holidays
• Preferred Partner Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED