CLAIMS ADJUSTOR

JBS Foods • Greeley, CO

296d • $22

About The Position

We are looking for a Claims Adjustor for our Fed Beef division. This role will sit at our Corporate office in Greeley, CO. The Claims Adjustor responds to notifications of discrepancies that may be reported by customers, truck lines, plant personnel, sales, field reps, customer service, etc. These notifications may be in regard to product integrity, quality, damage and/or count discrepancies. It is the role of the Claims Adjustor to act as mediator between the outside parties and internal personnel to resolve this issue. The schedule for this role is Monday-Friday, 8am-5pm.

Requirements

• Prior experience handling customer accounts i.e.; accounts receivables, claims and deductions preferred
• Understanding of cash application processes in order to assist customer accounts
• 2-3 years customer service experience with the ability to problem solve
• Self-driven to learn and adapt quickly and be a team player
• Intermediate Excel proficiency
• Excellent communication, computer, organizational and multi-tasking skills.
• Bachelor's Degree in Finance, Accounting, Business, Economics or related field preferred
• Can perform the functions of the job with or without a reasonable accommodation

Responsibilities

• Demonstrate strong customer service with the ability to make decisions to mitigate losses quickly
• Communicate with a sense of urgency to customers, carriers, and plants via phone and email
• Investigate root cause of claims/deductions (transportation, plant, sales, customer error, etc.)
• Acquire required documentation needed to determine liability quickly
• Review legal documentation and determine if the parties involved have provided the required information to process a claim and have fulfilled their contractual requirements
• Gather data and relay it to teams to problem solve for customer accounts
• Interact with teams across the business to resolve customer disputes and requests
• Communicate JBS guidelines to appropriate parties
• Update invoice information in JBS' accounting system, DMS
• Track data in Excel using pivot tables and extensive formulas
• Conduct intermediate data analysis, find trends and develop conclusions on claims
• Work and learn new business areas in order to reduce costs
• Facilitate and support collection efforts against outside facilities and carriers/liners
• Other duties as assigned
• Work a 4-hour shift on Saturday every six or seven weeks

Benefits

• Vision, Medical, and Dental coverage begin after 60 days of employment
• Paid Time Off: sick leave, vacation, and 6 company observed holidays
• 401(k): company match begins after the first year of service and follows the company vesting schedule
• Base salary of $22/hr
• Career Development: Our company is dedicated to supporting professional growth by offering continuous learning opportunities and a focus on career growth through various learning and development programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: Bachelor's degree