Claims Adjuster - Fargo, ND

FMNE Insurance Company•Fargo, ND

5h•Hybrid

About The Position

FMNE Insurance is seeking a Claims Adjuster in our Fargo, ND District Office - an exceptional individual who is intuitive, motivated, and skilled. We’re experiencing incredible growth and are on the search for individuals who would like to grow with us. With a competitive salary and excellent benefits package, expanding beyond health insurance and a generous 401K, we offer an employee wellness program, company car, a hybrid work-from-home policy for eligible employees, pension plan, and so much more. This employer will not sponsor any work visas for any applicant of this position. Applicants must be currently authorized to work in the United States on a full-time basis. Please supply a cover letter and resume. Applications with cover letters will be given preferential review. Be a part of a rock-solid company with deep Midwest roots. If our core values resonate with you, we encourage you to apply to be a Claims Adjuster at FMNE today! Core values include: Integrity - Service - Excellence - Stability - Strength - Respect - Teamwork Role Overview of a Claims Adjuster: This position is responsible for, but not limited to, working toward fulfillment of the Company’s goal to provide prompt, fair, quality claims service. This role also investigates and manages the settlement of assigned claims, performing all duties with the use of independent judgment and subject to regular review. Claims Adjusters in the field serve as the primary liaison between the Home Office and agency force by facilitating the adjustment of assigned claims, conducting on-site inspections, and preparing comprehensive underwriting reports.

Requirements

High school diploma or equivalent required; college degree preferred.
Completion of insurance-related courses is helpful.
A valid driver’s license with a clean driving record is required.
Excellent communication skills, with the ability to interact effectively with agents, insureds, and claimants via written correspondence, email, phone, and in person.
Ability to work independently, demonstrating strong initiative and awareness of the importance of timely completion of all responsibilities and job functions.
Proficient in using a personal computer, including familiarity with standard business software applications (e.g., Microsoft Office Suite).
Demonstrated ability to manage and maintain confidential information with professionalism and discretion is required.
A comprehensive and strong knowledge of policy language, insurance principles, and coverage details is essential.
Ability to work under varied conditions including indoor/outdoor environments, temperature extremes, uneven or slippery surfaces, and possible exposure to pollutants and irritants.
Physical capability to lift up to 40 pounds, bend, stoop, crawl, climb ladders, and work at elevated heights.
Ability to stand or walk for prolonged periods and conduct thorough visual inspections of insured property.
Flexibility to work beyond standard hours (40 hours per week or 5 days per week) and to travel to other district offices as needed.
Willingness and ability to work beyond standard business hours when required to meet business needs.

Nice To Haves

General knowledge or aptitude in construction, agri-business, and/or automobile repair is preferred.

Responsibilities

Demonstrates the Company’s mission, while successfully performing its core values related to integrity, service, excellence, stability, strength, respect, and teamwork.
Ensure timely and accurate communication, support agency personnel in resolving claims-related issues, and uphold company standards for service, policy interpretation, and reporting.
Manage assigned loss claims and conduct underwriting inspections, preparing and submitting detailed reports to the appropriate department.
Ensure all actions comply with the terms of the insurance contract, striving to pay fair and accurate claim amounts while fostering and maintaining strong customer relationships.
Regularly communicate with producing agents to keep them informed of claims handling progress and issues related to their clients. Provide guidance and updates on Company policies and procedures to support agents in their roles.
Regular and timely attendance in the office is an essential function of the position.