Claims Adjuster

Arch Insurance Group Inc. • Cortland, NY

21h • $50,000 - $60,000 • Onsite

About The Position

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Summary This entry-level position is responsible for the adjustment of commercial insurance claims. This includes initial claim evaluation and coverage review, contact with the insured (and agents as necessary), claim investigation, coverage evaluation, negotiation, and settlement of commercial insurance claims. Essential Functions • Claim investigation: Initial and final coverage confirmation, review, investigate, and actively bring claims to a conclusion, process claims utilizing a high degree of judgment. • Initiative: Appropriate diary and claim management to ensure prompt, accurate, and appropriate claim resolution. • Service: timely and responsive communication with insureds, agents, claimants, attorneys, independent insurance adjusters, and carriers regarding the status of a claim. • Coverage and Damage Analysis: Appropriately analyze coverage and accurate claim damage valuation using expert resources as needed. • Reserves, Negotiation, and Settlement: Maintain accurate and timely reserves that reflect the ultimate probable value of the claim. Accurately and timely resolve claims using appropriate negotiation and influencing skills.

Requirements

• High-school degree or equivalent, college degree preferred.
• Ability to obtain a NY State Adjusters license. Other states may be required depending on the needs of the business.
• Strong written and verbal communication skills.
• The ability to succeed and excel in a collaborative and team-based environment.
• Strong time management and desk management skills.
• Knowledge of and ability to operate efficiently in a Windows-based environment using Excel, Word, and Outlook as well as company claim administration software.
• Ability to work independently and to carry out assignments to completion.
• Growth potential beyond current role.

Nice To Haves

• Previous claims adjustment experience a plus but not required.
• Knowledge of various state regulations as they apply to claims adjudication is a plus but not required.

Responsibilities

• Claim investigation: Initial and final coverage confirmation, review, investigate, and actively bring claims to a conclusion, process claims utilizing a high degree of judgment.
• Initiative: Appropriate diary and claim management to ensure prompt, accurate, and appropriate claim resolution.
• Service: timely and responsive communication with insureds, agents, claimants, attorneys, independent insurance adjusters, and carriers regarding the status of a claim.
• Coverage and Damage Analysis: Appropriately analyze coverage and accurate claim damage valuation using expert resources as needed.
• Reserves, Negotiation, and Settlement: Maintain accurate and timely reserves that reflect the ultimate probable value of the claim. Accurately and timely resolve claims using appropriate negotiation and influencing skills.

Benefits

• multiple medical plans plus dental, vision and prescription drug coverage
• a competitive 401k with generous matching
• PTO beginning at 20 days per year
• up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
• basic Life and AD&D Insurance as well as Short and Long-Term Disability
• Paid Parental Leave of up to 10 weeks
• Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED