Claims Adjuster

One80

2d • $18 - $19

About The Position

We are currently seeking a dedicated and detail-oriented individual to join our team as a Claims Adjuster . In this role, you will play a crucial part in providing exceptional inbound customer support by promptly and courteously addressing incoming calls. Your responsibilities will include verifying contract information, accurately entering new claims into the system based on client-specific terms and conditions, and confirming coverage in alignment with established policies and procedures. Your Impact: Provide inbound customer support by answering incoming calls promptly and courteously. Verify contract information, accurately enter new claims into system based on client specific terms and conditions and confirm coverage in accordance with policies and procedures. Review all documentation supporting the claim, proof of ownership, and parts and replacement costs. Issue coverage denials where appropriate or schedule a servicer as needed to handle the damages to the customer’s property. Maintain email box in an efficient and timely manner, responding to customers and vendors as appropriate. Assure quick, accurate and timely processing of customer requests and claims. Successful Candidates Will Have: High School Diploma or equivalent Knowledge of insurance and warranty policies, underwriting and claim procedures (Preferred)Strong communication and problem-solving skills Detail-oriented with the ability to process information accurately Experience in claims processing or customer service (a plus!) Must have experience with MS Office applications including Word and Excel One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance. With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks. The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem. For more information, please visit one80.com. If you have any questions about this posting, please contact [email protected] Pay Range: $17.75 - $18.75 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role. One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about working at One80 Intermediaries by visiting our careers page: www.one80.com/careers. Personal information submitted by California applicants in response to a job posting is subject to One80's California Job Applicant Privacy Notice . One80 Intermediaries offers market leading access to major insurance markets in the US, UK, Canada and Asia, as well as exclusive programs and in-house binding authority for property & casualty, financial lines, personal lines, life insurance, medical stop loss risks, travel/accident and health, executive benefits, affinity business and warranty coverage. One80 serves commercial companies, non-profits, public entities, associations, unions and private individual risks; and has offices in 55 locations throughout the US and Canada.

Requirements

• High School Diploma or equivalent
• Strong communication and problem-solving skills
• Detail-oriented with the ability to process information accurately
• Must have experience with MS Office applications including Word and Excel

Nice To Haves

• Knowledge of insurance and warranty policies, underwriting and claim procedures (Preferred)
• Experience in claims processing or customer service (a plus!)

Responsibilities

• Provide inbound customer support by answering incoming calls promptly and courteously.
• Verify contract information, accurately enter new claims into system based on client specific terms and conditions and confirm coverage in accordance with policies and procedures.
• Review all documentation supporting the claim, proof of ownership, and parts and replacement costs.
• Issue coverage denials where appropriate or schedule a servicer as needed to handle the damages to the customer’s property.
• Maintain email box in an efficient and timely manner, responding to customers and vendors as appropriate.
• Assure quick, accurate and timely processing of customer requests and claims.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED