Claims Adjuster - Physical Damage

Nirvana InsuranceAtlanta, GA
2dHybrid

About The Position

We’re excited to continue our pattern growth by adding a Claims Adjuster to help continue the build out of our internal claims program. In this role, you will play a critical part in driving Nirvana’s world class claims organization by handling first and third party claims, including cargo, auditing and driving claim success through a third party claims administrator. We’re a distributed team spread across the US, Chile, and India, with offices in San Francisco, CA, Columbus, OH, New York, NY and Atlanta, GA. We’re hiring a hybrid role working out of the Atlanta (Buckhead) office for this position.

Requirements

  • 5+ years of auto claims handling experience
  • Active adjusters license in home or designated home state
  • Consistently exceeds targets including, but not limited to, cycle time and recovery rates
  • Strong written and oral communication skills
  • Bias-to-action - you’re not afraid to get your hands dirty and stretch yourself
  • Owner mentality - take accountability for your actions and results
  • Strong collaborator with team members based across the country and the world
  • Successfully able to work in high-growth & ambiguous start-up environments

Nice To Haves

  • Commercial auto and/or transportation claim handling
  • Litigation experience

Responsibilities

  • Analyze coverage based on the facts of the loss
  • Make informed liability decisions, including the consideration of comparative negligence
  • Collaborate with claims leadership on severity losses, reserve adjustments and claim evaluations
  • Negotiate settlements with first and third party claimants
  • Utilize data available to drive focus on claim trends
  • Handle special projects or additional duties assigned related to your role as an individual contributor of the claims organization

Benefits

  • Competitive salary & equity
  • Medical, dental & vision insurance
  • 401k with company match
  • Unlimited PTO
  • Nirvana offers a wide range of best-in-class, comprehensive benefits including 100% employer paid healthcare plans, an up to 4% 401k match program, paid time off, parental leave, wellness reimbursement, work-from-home stipend and more.
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