About The Position
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Sedgwick has been recognized as America’s Greatest Workplaces, National Top Companies Certified as a Great Place to Work®, and Fortune Best Workplaces in Financial Services & Insurance. This opportunity allows you to join a global industry leader, apply your knowledge and experience to adjudicate complex customer claims in an energetic culture, and deliver innovative customer-facing solutions to clients across various industries. You will be part of a rapidly growing, industry-leading global company known for its excellence and customer service, leveraging Sedgwick’s broad network of experts for learning and sharing insights. The role offers professional development opportunities, flexibility, and autonomy in daily work, location, and career path, along with diverse and comprehensive benefits. The primary purpose of the role is to analyze complex or technically difficult bodily injury and attorney repped liability claims to determine benefits due, work with high exposure claims involving litigation and rehabilitation, ensure ongoing adjudication of claims within service expectations, industry best practices, and specific client service requirements, and identify subrogation of claims and negotiate settlements. Sedgwick is looking for driven individuals who embody their caring counts model and core values including empathy, accountability, collaboration, growth, and inclusion. Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected with expertise and advanced AI-enabled technology in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective and solutions for the rapidly changing and complex risk landscape.
Requirements
- Licenses as required
- Four (4) years of claims management experience or equivalent combination of education and experience required
- Licensing: Reciprocal Required
- Jurisdiction: Multi state
Nice To Haves
- Bachelor's degree from an accredited college or university
- Professional certifications as applicable to line of business
Responsibilities
- Responsible for end‑to‑end management of complex bodily injury and attorney repped liability claims, from investigation through resolution, ensuring accurate liability assessment and timely outcomes
- Oversees reserve strategy, settlement negotiations, payments, and statutory filings while maintaining compliance with authority levels and regulatory requirements
- Manages litigation, vendor partnerships, excess carrier reporting, and recovery efforts to drive cost‑effective claim resolution
- Serves as a primary point of contact for claimants and clients, maintaining clear communication, strong relationships, and well‑documented claim files
- Collaborates with leadership to escalate complex matters appropriately and support strategic claim handling decisions
- Ensures adherence to internal quality standards, regulatory compliance, and best practices while contributing to continuous improvement initiatives
Benefits
- Flexible work schedule
- Referral incentive program
- Career development and promotional growth opportunities
- A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one
- A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
251-500 employees
