Claims Adjuster - Bodily Injury (REMOTE)

K2 Security Insurance•Addison, TX

18d•$75,000 - $85,000•Remote

About The Position

Patriot MGA is seeking a detail-oriented professional to investigate, evaluate, and resolve first- and third-party private passenger Auto Liability Casualty claims. The ideal candidate is self-motivated, highly organized, driven to achieve, and demonstrates excellent decision-making ability. At Patriot MGA, we foster a collaborative culture that values accountability, teamwork, and continuous improvement. We seek professionals who are organized, customer-focused, and committed to handling claims with accuracy, efficiency, and full regulatory compliance.

Requirements

Strong attention to detail.
Ability to thrive in a high stress, high pace work environment.
Demonstrated ability to positively affect team culture and morale.
Demonstrated ability to stay organized in a high pace environment.
Demonstrated ability to handle confrontational situations with first- and third-party customers.
At least 2 years’ experience adjuster auto liability claims
Must possess a Texas Adjusters License (either P&C or All-Lines)

Nice To Haves

Bi-Lingual English/Spanish preferred

Responsibilities

Proactively investigates and resolves questions regarding the coverage, liability, and damages of private passenger auto liability claims.
Ensures proper reserving and diary/task management on all assigned claims.
Adheres to all Patriot MGA standard operating procedures and best claims practices.
Delivers outstanding customer service for Patriot MGA’s insureds, claimants, carriers, and partners.
Positively contributes to Patriot MGA business culture and morale.
Adjusts files in compliance with all State regulations.
Thoroughly documents all claims activities to support investigation decisions.
Actively evaluates and negotiates bodily injury claims with injured parties or their representation.
Properly documents and answers all demands consistent with Patriot MGA best claims practices and State regulations.
Reports to the Claims Supervisor or Claims Manager.