Claim Status Representative

Parmele Disability Advocates•Joplin, MO

23h•Onsite

About The Position

We are seeking a full-time Claim Status Representative to join our team. In this role, you will serve as a vital connection between the Social Security Administration (SSA) and our organization, ensuring accurate case updates and maintaining efficient case management. This position is ideal for individuals with strong communication skills, attention to detail, and the ability to problem-solve effectively. About Parmele Disability Advocates: The legal team of Parmele Disability Advocates has over 150 years of disability experience and has assisted +61,000 individuals in receiving the benefits they are so rightly deserved. Our organization has grown from a small start-up of 2 people to a team of 150 people across Missouri, Kansas, Arkansas and Oklahoma. While our physical offices are located in the greater Midwest, we are able to help those outside those states as well. Flexible work from home options available. Parmele Disability Advocates Committed to Your Case. Powered by People Who Care. At Parmele Disability Advocates, we are proud to combine compassionate service with unmatched experience. With over 150 years of combined legal knowledge, our team has helped more than 61,000 individuals obtain the disability benefits they rightfully deserve. Our growth—from a two-person start-up to a team of 150 professionals across Missouri, Kansas, Arkansas, and Oklahoma—reflects our unwavering commitment to advocacy and results. While our offices are based in the Midwest, we serve clients nationwide, ensuring everyone has access to the support they need. Behind every case is a team that truly cares. If you're seeking a place where your work makes a difference and your values align with your mission, Parmele may be the place for you.

Requirements

Ability to work independently while managing multiple priorities
Strong organizational and critical thinking skills
Detail-oriented with the ability to meet strict deadlines
Highly motivated team player with excellent problem-solving abilities
Ability to remain professional and composed under pressure

Responsibilities

Serve as a liaison between the firm and the Social Security Administration (SSA)
Track and verify case statuses, ensuring accurate updates
Identify and resolve discrepancies between firm records and SSA data
Monitor deadlines and prepare necessary correspondence
Accurately review, document, and update case files in the system
Perform general administrative duties to support case management
Assist with other tasks as needed to serve firm and client interests