Claim Specialist - Auto Total Loss- Hybrid

State Farm • Tempe, AZ

245d • $59,059 - $69,350 • Remote

About The Position

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good! Our Claim Specialists are committed to helping our customers through the claims process while providing Remarkable® service.

Requirements

• Prior claim handling experience
• Strong written and verbal communication skills
• Strong critical thinking and decision-making skills
• Ability to multi-task across technical platforms
• Accountability and Resourcefulness

Nice To Haves

• Degree or certification
• Experience in claims or insurance, contact/call center, finance industry, or other investigation roles

Responsibilities

• Investigating, evaluating, negotiating, and settling claims
• Applying knowledge of policies, and insurance regulations when determining coverage, liability, & damages
• Contacting customers by telephone, written correspondence and/or various electronic media
• Effectively managing work through task driven queues while multi-tasking in a fast-paced call center environment
• Supporting our customers through personalized, caring, and simple interactions

Benefits

• Potential starting salary range: $59,059.65 - $69,350.63 annually
• Potential yearly incentive pay up to 15% of base salary
• Annual raise and bonus eligibility
• Healthcare premium coverage with multiple plan options
• 100% coverage for in-network preventative care
• Access to vision, dental, telemedicine, and mental health professionals
• Educational benefits including training programs and tuition assistance
• Fertility/IVF/adoption assistance
• Generous time off policies including up to 20 days annually plus parental leave
• Matching Gift Program and Good Neighbor Grant Program
• 401(k) plan with company contributions of up to 7% of salary

What This Job Offers

• Job Type: Full-time
• Industry: Insurance Carriers and Related Activities