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This position will be supporting our Final Mile Home Delivery business, the final piece to our integrated logistics strategy where we are tasked with big and bulky home delivery and installation all done through our network of service providers. You will manage, handle, and follow the activities of the property damage claim process through close interactions with stakeholders by providing timely acknowledgements on new receipts, investigation, and insurance reporting when necessary. You will also be responsible for direct settlement negotiations with the claimant and the finalization of the claim which includes coordination and execution of the General Release, claim payment, and closure of the claim case in our claims management system. This role will be responsible for small to moderate losses, typically 1-2 rooms of damage. Independent judgement/discretion up to $3,000.