About The Position

The position will be based out of the NJ/Mid Atlantic Region with candidates in the NJ/Mid Atlantic Region. The adjuster will handle a mix of field adjuster and Claim Director type claims. Claim Director claims involve more severity and complexity and may also require additional travel throughout the United States.

Requirements

  • Full knowledge of commercial insurance contracts, investigation techniques, legal requirements, and insurance regulations a plus.
  • Ability to work effectively with a wide variety of people.
  • An aptitude for evaluating, analyzing, and interpreting information.
  • Excellent verbal and written communication skills.
  • Ability to work well in teams.
  • Innovative thinker with ability to multi-task.
  • Strong customer service skills.
  • Very comfortable working with computers including taking notes while on the phone while toggling between different computer programs.
  • Willing to be flexible in work hours (rotating late shift, occasional Saturday, overtime for CAT).
  • Current Claims Adjuster licenses in one or more states preferred but must be willing to obtain additional licensures.

Responsibilities

  • Appropriately evaluate and estimate damages while inspecting loss site(s).
  • Analyze first reports and promptly contact insured's.
  • Effectively evaluate contract language and identify coverage issues.
  • Promptly and appropriately develop the file to provide accurate and timely investigation and loss analysis.
  • Maintain an active file diary to move file toward resolution.
  • Recognize and pursue recovery.
  • Adhere to all statutory and regulatory fair claims practices.
  • Recognize and identify potential fraudulent claims.
  • Effectively control the use, work product, and expenses of outside vendors.
  • Effectively evaluate claim facts and negotiate claim settlements.
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