Claim Director-Marine

Combined Insurance • Philadelphia, PA

102d

About The Position

This is an individual contributor role within our Major & Specialty Claims Team. Investigate and settle first and third-party marine claims (personal and commercial). The position requires strong negotiation and customer service skills, including the ability to handle high profile clientele. A background in marine surveying, recreational marine claims adjudication or an understanding of marine (boat & yacht) repairs is beneficial, but not required. Candidate needs to work well with policyholders, brokers, attorneys and home office in the resolution of claim files. Additionally, the individual will be expected to interact with our underwriting department on a regular basis. The individual must work effectively as a member of the team and readily adjust priorities to respond to pressing and changing workplace demands. Direct, manage, and supervise surveyors, investigators, experts, and attorneys subject to established guidelines and procedures. This person will work independently and will report into the VP of Hull and Liability claims Assist with technical claims handling development of staff adjusters.

Requirements

• 5+ years of Marine claims experience
• A bachelor's degree or equivalent education required
• High level of competency with common workplace computer technology - e-mail, word processing, spreadsheets, etc.
• Advanced level of demonstrated knowledge and skill in investigation techniques, written and verbal communication related to claims handling, insurance contracts, legal requirements and regulations, damage and/or loss evaluation, negotiations, industry trends, litigation procedures, reserving, and time management skills

Nice To Haves

• Background in marine surveying
• Recreational marine claims adjudication experience
• Understanding of marine (boat & yacht) repairs

Responsibilities

• Investigate and settle first and third-party marine claims (personal and commercial)
• Handle high profile clientele with strong negotiation and customer service skills
• Work with policyholders, brokers, attorneys, and home office in the resolution of claim files
• Interact with underwriting department on a regular basis
• Direct, manage, and supervise surveyors, investigators, experts, and attorneys
• Work independently and report to the VP of Hull and Liability claims
• Assist with technical claims handling development of staff adjusters

What This Job Offers

• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree