Claim Center Operations Representative
About The Position
As a Claim Center Representative in Operations, you will join a diverse team responsible for providing back-office support to NA Claims and contributing to the delivery of an exceptional client experience. The primary responsibilities include claim file maintenance, processing payments and financial transactions, managing forms and correspondence, and claim reporting within a fast-paced, deadline-driven environment. Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
Responsibilities
- Process assigned work according to defined workflows and guidelines to deliver quality results and internal customer service.
- Balance quality and productivity expectations within a high-volume, transactional environment to meet business and customer service demands.
- Ensure all activities are documented completely and accurately.
- Recognize, prioritize, and escalate priority requests according to established guidelines.
- Create and maintain accurate productivity logs to track department results.
- Communicate effectively with business partners to meet customer requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
