The Immigrant and Refugee Community Organization-posted 9 days ago
Full-time • Mid Level
Hybrid • Oregon City, OR
251-500 employees

The Clackamas Works Career Coach provides workforce development services to immigrants, refugees, English Language Learners, and other community members living in Clackamas County. A significant percent of the caseload will be Spanish speaking. As an onsite partner of WorkSource Clackamas, the Career Coach will have a presence at the WorkSource and in Clackamas County 2-3 days per week to assist program participants in a variety of activities including the creation of an employment/career plan, assistance with accessing WorkSource services, placement into short term vocational training, job search assistance and job placement. Additionally, the Career Coach will provide wrap support services and/or tuition assistance, and job retention services so that participants excel and advance within their jobs.

  • Provide workforce development case management to participants including client intake, assessment, Employment Plan development, job search and placement, work readiness, and skill building activities to ensure successful path to self-sufficiency.
  • Conduct outreach in the community to recruit community members seeking workforce services.
  • Assist program participants in creating resumes, cover letters, and completing employment applications.
  • Develop materials to assist clients in job search, interviews, and retaining employment.
  • Provide ESL referrals as needed to improve English speaking skills and/or assist participants in entering vocational trainings leading to employment in high-demand industries.
  • Consult with employers and conduct employer outreach to develop strategies for employee retention.
  • Share and coordinate employment opportunities with IRCO’s larger Workforce Development team.
  • Strengthen and build new relationships with Clackamas Area employers who are interested in supporting and employing our participants.
  • Utilize community resources to refer and engage participants in skill building activities.
  • Regularly communicate with DHS case managers and other agencies on participants’ activities, progress and challenges.
  • Complete timely data entry and case notes in the I-Trac and WOMIS system and maintain electronic case files.
  • Use cloud-based document management systems and office 365 daily.
  • Use Zoom, Microsoft Teams and other meeting platforms to conduct virtual meetings with program participants, IRCO staff, and community partners.
  • Commute through Porland Metro/Clackamas County to meet clients and partners.
  • Attend training and meetings conducted as part of the Clackamas Workforce. Partnership includes sector-industry strategy planning and other partner meetings.
  • Participate in departmental staff meetings, training, and committees that support the delivery of services to Clackamas County communities.
  • Interact with staff in other IRCO programs and community partners and referring clients to these parties.
  • Provide onsite job counseling to participants as well as occasional client transportation to and from job interviews, training enrollments, or other job/training related needs.
  • Some college course work
  • 1-2 years prior program case management, career advising/coaching, or related field
  • Knowledge of Workforce Development and local business landscape
  • Strong computer skills, excel and related software applications.
  • Must be detail oriented with experience in basic expense tracking
  • Must possess a valid driver’s license, verification of current auto insurance, and have full use of automobile during work hours.
  • Many flexible working arrangements and schedule
  • Amazing opportunity to work with people who come from all over the world
  • Work that helps your community
  • 3 to 6 weeks of PTO per year
  • 401k match of over 100% on first 5%, immediate vesting
  • 3% match for student loans or college savings
  • 12 Paid Holidays and 1 Floating Holiday
  • Medical & Dental insurance options with 90% coverage for employee AND Families, no deductibles
  • Employer Paid Life, Short term, and Long-term Disability Insurance
  • Flexible spending accounts
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