Citywide Assistance Team Coordinator, Bureau of Mental Health

City of New York • Long Island City, NY

12d

About The Position

PROGRAM AND JOB DESCRIPTION: The Bureau of Mental Health's (BMH) mission is to improve mental health and wellness for people in New York City, and to eliminate racial and other long-standing societal disparities by providing services, resources, and opportunities to New Yorkers that are grounded in accurate, data-driven information that fosters community participation, thus reducing the stigma around mental health. The Office of Assisted Outpatient Treatment (AOT) is responsible for the management and oversight of the Assisted Outpatient Treatment Program in New York City. The New York State Legislature passed Kendra's law as an amendment to the Mental Hygiene Law to allow for outpatient civil commitment of individuals with histories of serious mental illness, difficulty engaging in rehabilitation, and who present high risk to themselves or the community. The program enables these individuals to live safely in the community, avoid repeated inpatient hospitalizations, and ensure they have access to comprehensive outpatient services.

Requirements

• Graduation from an accredited graduate school of social work as evidenced by a master's degree or certificate and four years of full-time paid experience in public health, medical or psychiatric social work, at least two years of which must have been in a supervisory, administrative or consultative capacity.
• Within 18 months of the date of appointment, all candidates will be required to obtain a certificate as Certified Social Worker (CSW) issued by the New York State Department of Education.

Nice To Haves

• The ideal candidate will possess extensive knowledge of Assisted Outpatient Treatment, mental health treatment services, and the service delivery system and present excellent oral and written communication skills.

Responsibilities

• Review court ordered transport requests to determine that they are in accordance with legal standards.
• Coordinate all logistical issues pertaining to the involuntary transport of the individual to a psychiatric hospital in collaboration with the AOT teams, Care Coordinator (CC)/Assertive Clinical Treatment (ACT) teams and the NYC Sheriff's Office and/or NYPD.
• Conduct investigations regarding missing individuals and communicate with family members, physicians, allied health staff, neighbors and others involved with the individual.
• Accompany the individual and sheriff or police to designated receiving psychiatric hospitals.
• Facilitate the admission process by sharing pertinent clinical information and safety concerns with appropriate hospital staff.
• Provide follow-up information to AOT, CC/ACT teams and allied health staff concerning the disposition of the individual as needed.
• Document all investigation and involuntary transport actions.
• Maintain a productive working alliance with the NYC Sheriff's Office and NYPD.
• Maintain collaborative relationships with AOT clinicians and allied health providers involved with the care of the individual.
• Contribute to other time-limited projects, where duties may include, reviewing written materials, project planning and supporting reporting activities, as needed.

Benefits

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance.
• Benefits: City employees are entitled to unmatched benefits such as: o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund. o a public sector defined benefit pension plan with steady monthly payments in retirement. o a tax-deferred savings program and o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 101-250 employees