City Desk Rep

Border States • Laurel, MD

404d • $43,680 - $52,000

About The Position

The City Desk Representative at Border States plays a crucial role in supporting the operational functions of the city desk. This position involves customer service tasks such as order entry, filling orders, and processing returns, while also maintaining a clean and organized display area. The representative is responsible for inventory management and ensuring compliance with safety requirements, contributing to the overall efficiency and effectiveness of the city desk operations.

Requirements

• Minimum of a two-year business/trade degree preferred or equivalent work experience.
• Minimum of one year of prior warehouse, city desk, and/or sales experience with knowledge of electrical products or systems preferred.
• Ability to read, write, and speak in English is required.
• Strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), Internet, Email, and SAP software is preferred.
• Excellent interpersonal, written, and verbal communication skills.

Nice To Haves

• Ability to effectively plan and organize tasks.
• Excellent customer service skills, including being competent, accurate, responsive, and engaged.

Responsibilities

• Provides customer service functions including order entry, filling orders, processing returns, and technical assistance.
• Maintains a clean, safe, and well-stocked City Desk display area.
• Displays specials and promotional items to enhance sales.
• Maintains vendor catalogs and price sheets.
• Informs proper departments of stock outs and inventory discrepancies.
• Maintains assigned inventory stock locations, ensuring correct labeling and organization.
• Abides by all safety requirements, including wearing required PPE gear.
• Participates in marketing planning and strategizing for BSE product lines as needed.
• Attends sales meetings and keeps current on new products and applications.

Benefits

• Health, Dental and Vision Benefits
• Accident, Critical Illness, Hospital Indemnity
• FSA & HSA
• Employee Stock Ownership Plan (ESOP)
• Disability Benefits
• 401(k) Retirement Plan
• Life Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Volunteer Time
• Personal Leave time
• Bonuses upon achievement of branch and company goals

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: Associate degree
• Number of Employees: 101-250 employees