Citrus Club Server

The Dewberry Charleston • Charleston, SC

82d

About The Position

The Server collaborates with the service and culinary teams to ensure a unique, memorable, and pleasant experience for all patrons dining in our restaurant. The primary focus of this role is providing food and beverage service to our guests and customers, using a friendly and professional demeanor at all times.

Requirements

• High school diploma/GED required.
• Minimum of one year of high-volume, fine dining restaurant experience preferred.
• Food Safety Certification preferred.
• Detailed knowledge of state and federal safety standards related to food service.
• Ability to multi-task and complete assigned tasks to ensure a smooth service.
• Excellent verbal communication skills.
• Dependable work ethic with a positive attitude.
• Must be punctual and reliable.
• Ability to work mornings, weekends, and holidays.

Responsibilities

• Perform assigned prep work.
• Provide immediate attention to all patrons upon seating.
• Fill water glasses and take additional beverage orders.
• Maintain a thorough knowledge of all menu items, including ingredients, preparation, and garnishes.
• Suggest daily specials and menu items.
• Record patron orders and place orders through the Point-of-Sale system to the Kitchen, notifying the Culinary team of any special cooking instructions.
• Efficiently serve food and drinks, adhering to The Dewberry’s upscale service standards and food handling procedures.
• Ensure patron satisfaction upon receipt of food and replenish all items as necessary.
• Utilize suggestive selling techniques to drive revenue.
• Present patrons with an accurate bill.
• Maintain the dining room areas and bus stations in a clean, organized, and sanitary manner.
• Help clear, clean, and reset vacated tables.
• Provide solutions to patron complaints, escalating issues to management when necessary.
• Attend pre-service meetings.

Benefits

• 401K with Company Match (4%)
• Education Reimbursement
• Paid Maternity Leave
• Complimentary Downtown Parking
• Complimentary Dry Cleaning
• Complimentary Daily Lunch Buffet
• Best-in-class health & supplemental insurance
• Optional Supplemental Coverages
• Financial Advising with Roadside Capital
• Competitive Pay
• Advancement & Growth Opportunities
• Full-Time and Part-Time Positions
• Flexible Paid Time Off

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED