Citrus Club Server

The Dewberry Charleston•Charleston, SC

About The Position

The Server collaborates with the service and culinary teams to ensure a unique, memorable, and pleasant experience for all patrons dining in our restaurant. The primary focus of this role is providing food and beverage service to our guests and customers, using a friendly and professional demeanor at all times.

Requirements

High school diploma/GED required.
Detailed knowledge of state and federal safety standards related to food service.
Ability to multi-task and complete assigned tasks to ensure a smooth service.
Excellent verbal communication skills.
Dependable work ethic with a positive attitude.
Must be punctual and reliable.
Ability to work mornings, weekends, and holidays.

Nice To Haves

Minimum of one year of high-volume, fine dining restaurant experience preferred.
Food Safety Certification preferred.

Responsibilities

Perform assigned prep work.
Provide immediate attention to all patrons upon seating.
Fill water glasses and take additional beverage orders.
Maintain a thorough knowledge of all menu items, including ingredients, preparation, and garnishes.
Suggest daily specials and menu items.
Record patron orders and place orders through the Point-of-Sale system to the Kitchen, notifying the Culinary team of any special cooking instructions.
Efficiently serve food and drinks, adhering to The Dewberry’s upscale service standards and food handling procedures.
Ensure patron satisfaction upon receipt of food and replenish all items as necessary.
Utilize suggestive selling techniques to drive revenue.
Present patrons with an accurate bill.
Maintain the dining room areas and bus stations in a clean, organized, and sanitary manner.
Help clear, clean, and reset vacated tables.
Provide solutions to patron complaints, escalating issues to management when necessary.
Attend pre-service meetings.