Citrix CVAD / NetScaler SME - Advisor to MSP
GEM Technologies
•$100 - $250•Remote
About The Position
GEM Technologies is seeking an experienced Citrix CVAD / NetScaler Subject Matter Expert to assist our engineering team. The ideal candidate has deep, real-world experience designing, deploying, supporting, and troubleshooting Citrix CVAD environments and NetScaler (Citrix ADC) in production environments. This is not a full-time help desk or daily support role. Instead, this position is for a senior Citrix expert who can assist our engineers with architecture, troubleshooting complex issues, best practices, and documentation when advanced Citrix expertise is required.
Requirements
- 7+ years working with Citrix Virtual Apps and Desktops (CVAD)
- Strong experience with Citrix ADC / NetScaler
- Experience with:
- StoreFront
- Delivery Controllers
- Citrix Gateway
- Load balancing
- SSL certificates
- MFA integrations (Duo, Azure MFA, etc.)
- Active Directory & Group Policy
- Windows Server
- VMware / Hyper-V / Azure
- FSLogix or Citrix Profile Management
- Experience troubleshooting performance issues, logon issues, printing issues, and profile issues
- Ability to document solutions and explain decisions to other engineers
Nice To Haves
- Has worked for a Managed Services Provider or consulting firm
- Comfortable being an advisor and teacher, not just a doer
- Can quickly diagnose complex Citrix environments
- Microsoft Exchange on prem experience
- Can work independently and join calls when needed
- Strong communication skills
Responsibilities
- Act as a Citrix escalation point for our internal engineering team
- Assist with Citrix CVAD architecture and design
- Review and advise on NetScaler (Citrix ADC) configurations
- Help troubleshoot complex issues involving:
- Citrix Virtual Apps and Desktops (CVAD)
- StoreFront
- Delivery Controllers
- Citrix Workspace / Receiver
- Citrix ADC / NetScaler (Gateway, Load Balancing, ICA Proxy)
- Profile management
- FSLogix
- Citrix Cloud
- Active Directory integration
- Azure / AWS deployments
- Provide best practices and documentation so our team can become more self-sufficient
- Participate in remote working sessions with our engineers (Teams)
- Occasionally assist with after-hours or maintenance window work
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
