Citrix and VDI Engineer

Empower AI Inc.

83d

About The Position

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai. Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

Requirements

• Must possess a public trust clearance or have the ability to obtain and maintain a public trust clearance.
• ITILv4 Foundation Training and ITILv4 Foundation Certification, may be obtained within 120 days after hire.
• Possesses and applies expertise on multiple complex work assignments.
• Operates with appreciable latitude in developing methodology and presenting solutions to problems.
• Contributes to deliverables and performance metrics where applicable.
• Design and develop solutions to complex applications problems, system administration issues, or network concerns.
• Perform systems management and integration functions.
• Proven ability to work independently in a full and/or partial remote environment with limited supervision.
• Possess the ability to communicate in both oral and written forms effectively.
• Maintain standard working hours per the DIGIT contract and be available for meetings and other collaborative efforts during working hours.
• Demonstrated ability to apply comprehensive knowledge across key tasks and high impact assignments.

Nice To Haves

• Proficiency in the Google Suite (Gmail, Calendar, Chat, Meet, Docs, Slides, Sheets), Slack, and ServiceNow.
• Experience using Applayering with creating, building, and updating software packages.
• Citrix certification.
• Must be willing to work a variety of shifts, including holidays as scheduled.

Responsibilities

• Design, deploy, and maintain virtual desktop infrastructure (VDI) solutions, including hardware and software components.
• Monitor the performance of the VDI/VApps Environment, identify potential issues, and recommend solutions to resolve them.
• Develop and implement policies and procedures to ensure the security and reliability of the VDI environment.
• Collaborate with cross-functional teams to understand their requirements and ensure that the VDI solutions meet their needs.
• Create and maintain technical documentation and training materials.
• Stay up-to-date with new technologies and advancements in the VDI field.
• Design, deploy and maintain Citrix environments.
• Participate in on-call support as required.
• Administration on Citrix PVS for server maintenance, upgrades, and image maintenance/updates/upgrades.
• Experience in Citrix XenApp and XenDesktop or equivalent work experience relative to supporting XenApp and XenDesktop platforms.
• Support & Administer the Citrix environment having components like XenApp, XenDesktop, PVS, Storefront, Netscaler.

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees