Citizens Teller- Part Time

Citizens Bank • Attleboro, MA

383d • $37,128 - $49,192

About The Position

As a Citizens Teller, you will play a crucial role in providing exceptional customer service and assisting clients with their financial needs. Your responsibilities will include greeting customers, demonstrating the use of banking technology, and offering personalized advice to help them achieve their financial goals. You will also be responsible for processing transactions and ensuring compliance with financial policies and regulations.

Requirements

• High School degree or GED
• Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
• Strong listening and communication skills
• Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
• Ability to problem solve and provide solutions to customer issues
• Customer-centric to deliver exceptional service
• Comfortable with using digital technology to support the delivery of business goals
• Ability to work branch hours, which can include weekends and evenings

Nice To Haves

• 6 months of experience processing transactions (cash and/or digital payments)
• Motivates others, like teammates, business partners, and specialists, through collaboration
• Process-oriented, energetic, detail-oriented and ability to multitask effectively

Responsibilities

• Greet customers in the lobby and provide assistance with banking services.
• Demonstrate the use of mobile apps and ATMs for simple transactions.
• Provide personalized advice and solutions to help customers achieve their financial goals.
• Educate customers about Citizens products and benefits.
• Meet quarterly referral goals and process transactions such as cashing checks, withdrawals, and deposits.
• Follow all financial policies and procedures, including proper cash handling and compliance with state and local laws.

Benefits

• Comprehensive health care coverage including medical, dental, and vision plans
• 401K with corporate match
• Tuition assistance
• Mental health and wellbeing programs
• Discounts on student loan refinancing
• 4 hours of paid time off annually for volunteering
• Donations to eligible 501(c)(3) organizations matched up to $1,000 annually
• Career growth opportunities through training and coaching

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED