Citizens Branch Manager
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
As a Branch Manager, you will be at the forefront of driving branch performance, sales growth, and enhancing both colleague and customer experiences through inspirational leadership and collaborative partnerships. This role is pivotal in creating and maintaining a strong customer-centric culture within the branch, where you will serve as the primary mentor and manager to branch colleagues. You will fulfill a dual role as both a player and a coach, working towards achieving team and individual sales goals by delivering product and service value while differentiating solutions that meet clearly understood customer needs. In this capacity, your experience in the digital space will be crucial as you demonstrate to customers the easy accessibility of our mobile and online services. You will play a critical role in building a diverse talent pipeline and developing colleagues to ensure their skills align with future business needs. Performance development will be a priority for you, emphasizing continuous learning and implementing coaching plans to assist colleagues in achieving their personal and branch goals. Effective communication will be key, as you will need to clearly convey messages to colleagues and translate business priorities in a manner that they can embrace and execute. Additionally, you will be responsible for the branch's profit and loss (P&L), requiring a solid understanding of financials and key business drivers to guide sound decision-making. As an ambassador for our brand, you will represent the branch in the field and community, helping colleagues cultivate new customer relationships and deepen existing ones.
