Citizen and Community Experience Project Mana

Gun Lake Tribe•Martin Township, MI

16h•Onsite

About The Position

The Citizen and Community Experience Project Manager is responsible for planning, coordinating, and delivering Citizen celebrations, community events, travel groups, and meetings from concept through execution that represent the GLT “Way of Life”. This role manages multiple concurrent projects and attends assigned events to provide on-site oversight, developing detailed plans, timelines, budgets, and success metrics to ensure activities are delivered on time, within scope, and aligned with organizational goals. The position serves as a primary point of contact for internal departments, community partners, vendors, and stakeholders, fostering collaboration and shared ownership of event outcomes. The Citizen and Community Experience Project Manager oversees all logistical and operational aspects of events, ensures compliance with applicable policies and regulations, manages risk, and responds to on-site needs.

Requirements

Bachelor’s degree in Hospitality, Event Management, Project Management, Marketing, or a business related field
Minimum of three (3) years of experience planning, managing, and delivering complex events or projects from concept through execution
Proven ability to manage multiple concurrent projects, timelines, and budgets while consistently meeting deadlines and organizational objectives
Strong project management skills, including scope definition, scheduling, risk mitigation, and post-event evaluation
Exceptional organizational skills and attention to detail, with the ability to anticipate needs and resolve issues in real time
Excellent written and verbal communication skills, including experience coordinating event or project communications and post-event or project reporting
Demonstrated knowledge of Native American culture or a willingness to learn
Proficient in Microsoft Office suite, including Teams, Word, Excel, PowerPoint, Outlook, and Publisher

Responsibilities

Plan, coordinate, and manage Citizen celebrations, events, travel groups, and meetings from concept through execution.
Develop detailed project plans, timelines, work plans, and task assignments for multiple concurrent events.
Establish event scopes, objectives, deliverables, and success metrics in alignment with departmental and organizational goals.
Monitor project progress, identify risks, and implement mitigation strategies to ensure events are delivered on time and within scope.
Assists with the development and tracking of the Citizen and Community Experience department budget. Independently manage event budgets, tracking expenditures, and ensuring fiscal accountability.
Coordinates procurement, contracts, and vendor payments in accordance with tribal policies.
Identify pertinent funding streams and develop grant applications, including proposals and budgets, in collaboration with Tribal departments.
Manage grant projects by completing and submitting grant reports, filing grant documents, monitoring spending, submitting change requests, and completing other required grant compliance activities in alignment with Tribal and federal requirements.
Establish relationships with Citizens, co-workers, event attendees, presenters, and vendors.
Provide guidance and support in addressing questions or inquiries from Citizens
Serve as the primary point of contact for internal departments, community partners, vendors, and external stakeholders.
Coordinates collaboration among departments to align event scope and goals while promoting shared ownership of event success.
Supports the delivery of high-quality departmental events by supporting departments to ensure events are appropriate for the intended audience and aligned with the Tribe’s goals and mission.
Coordinate with appropriate Citizens, community leaders, and departments to ensure events are inclusive, respectful, and community informed.
Provide project oversight to members of the Volunteer Committee.
Execute all logistical aspects of events, including venue coordination, permits, insurance, staffing, equipment, transportation, accessibility, and safety planning.
Ensure compliance with applicable regulations, policies, and risk management requirements.
Develop contingency plans and respond to on-site issues during events.
Manage and maintain the electronic sign-in system, ensuring accurate attendee tracking, data integrity, and analytics reporting.
Collaborates with the Communications Department to coordinate event messaging, media, digital content, and post-event summaries across existing communications channels.
Individually welcomes guests and serves as a visible host at community events, including delivering opening remarks and speaking to groups as needed.
Prepare event briefs, run-of-show documents, and schedules.
Track attendance, engagement, and outcomes to measure community impact.
Collect and analyze feedback from participants, partners, and staff to assess and create a post-event report on each event's effectiveness.
Documents lessons learned and recommends improvements to enhance the quality, efficiency, and overall community experience of future events.
Prepare and distribute correspondence, reports, and presentations.
Assist the Executive Director of Citizen and Community Experience with policy and procedure development and implementation.
Conduct research and compile data for meetings and presentations.
Allocate staff, volunteers, and resources effectively to support event delivery.
Supports the Citizen and Community Experience Events Coordinator in the creation and ongoing management of a master event calendar to support effective planning and avoid overlapping events.