Remote Cisco Voice Collaboration Engineer

TEKsystems•Atlanta, GA

8d•$50 - $70•Remote

About The Position

TEKsystems is seeking a highly skilled Cisco Collaboration Engineer to design, deploy, and support enterprise‑grade voice environments with a primary focus on Webex Wholesale / Webex Calling Provider platforms. This role supports cloud, hybrid, and on‑prem collaboration architectures and requires advanced expertise in SIP, SBC technologies, and multi‑tenant voice integrations. This role will be 100% remote working Monday through Friday during typical daytime business hours within the Alaska Time Zone

Requirements

4–6+ years hands‑on experience with Cisco UC and Collaboration platforms.
Strong expertise in Webex Calling Wholesale / Provider models and associated operational processes.
Deep understanding of SIP, including message flows, call negotiation, early media, and troubleshooting methodologies.
Practical experience with major SBC platforms: Cisco CUBE, Ribbon, Audiocodes.
Knowledge of hybrid architecture design and Control Hub management.

Nice To Haves

CCNP Collaboration or higher (CCIE Collaboration strongly preferred).
Experience with scripting and automation using Python and/or PowerShell, including API‑based provisioning.
Familiarity with service provider / multi‑tenant collaboration environments, scaling considerations, and operational workflows.

Responsibilities

Configure and support Webex Wholesale/Partner-hosted environments, including tenant onboarding, provisioning workflows, and Control Hub configuration.
Architect and implement dial plans, call flows, PSTN/SIP integrations, and routing logic for multi‑tenant environments.
Troubleshoot complex SIP signaling, media path issues, call failures, voice quality concerns, and SBC interoperability across CUBE, Ribbon, and Audiocodes environments.
Work closely with telecom carriers and internal teams to support migrations from legacy PBX/voice systems into modernized Webex Calling and hybrid architectures.
Deploy, integrate, and maintain the full Cisco UC suite: CUCM (Call Manager) Unity IM & Presence Expressway CUBE (Session Border Controller)