CIS Maintenance Specialist

Stock Yards Bank & Trust•Louisville, KY

23h•Onsite

About The Position

Perform data entry to maintenance all deposit accounts including Time Deposit, IRA and Health Savings Accounts. Provide support including the implementation and servicing of the accounts under CIS Dept. Organizational Duties and Responsibilities: Supports the mission, vision and philosophy of the Bank. Complies willingly with all organizational policies and procedures. Supports all functions that maintain compliance with regulatory agencies.

Requirements

Education: High School Diploma or GED Equivalent
Experience: 6 months of Retail Banking experience or one year Banking Operations experience
Specific Skills: Self-motivated, dependable, professional appearance and demeanor
Strong telephone communication skills
Word processing skills for creating and updating procedures
Basic PC skills

Responsibilities

Upon receipt and verification of proper paperwork and requested maintenance, complete data entry to maintain all Bank Deposit Accounts.
Crate new Ports, close accounts, combine customer Ports, maintain all demographics and codes, input weekly and monthly rate changes on all products serviced by CIS Dept, and perform all other general maintenance as needed
Handle CIS-related questions from CSR’s and other Bank departments
Ensure service delivery and compliance with bank regulations.
Troubleshoot and perform research to assist branch staff in identifying and resolving operational issues.
Minor research to accommodate customer requests
Assist in the performance of special projects
Assist with annual procedural updates
Assist with CD, IRA & HSA tasks
Other duties as assigned