CIS Housing Navigator - Behavioral Health

Mental Health Kokua•Honolulu, HI

About The Position

Mental Health Kokua (MHK) is hiring a CIS Housing Navigator on Oahu to provide housing navigation and community-based outreach services through our Community Integration Services (CIS) program. This position supports adults experiencing behavioral health challenges and housing instability in securing and maintaining safe, stable housing. As a CIS Housing Navigator, you will manage an active caseload, build landlord partnerships, remove barriers to placement, and help individuals strengthen long-term housing stability. This role is ideal for someone who is community-oriented, organized, and comfortable working independently in the field.

Requirements

High school diploma or equivalent
Three (3) years of experience in human services, case management, or housing support
Ability to pass a criminal background check and drug/alcohol screening
Valid Hawaiʻi driver’s license with clean driving record
Reliable vehicle with current registration, safety inspection, and insurance
Current CPR & First Aid certification
Current TB clearance or TB X-ray (two-step TB clearance if applicable)

Nice To Haves

Bachelor’s degree in Social Work, Psychology, Human Services, or related field
Experience supporting individuals with behavioral health needs or housing insecurity
Familiarity with HUD housing programs, landlord engagement strategies, and HMIS data systems
Strong communication, negotiation, and advocacy skills
Ability to build trust with clients and professional relationships with landlords
Knowledge of tenant rights, housing barriers, and local housing resources
Ability to work independently in community-based settings
Proficiency in Microsoft Office and electronic documentation systems
Comfortable providing field-based outreach and supporting adults navigating housing instability and behavioral health challenges

Responsibilities

Caseload Management: Manage a caseload of approximately 30 individuals receiving housing navigation services.
Client Engagement: Meet with each client at least four times per month to identify goals and reduce housing barriers.
Landlord Relations: Build and maintain relationships with landlords, property managers, and housing providers.
Housing Placement Support: Assist with applications, lease paperwork, move-in coordination, and housing readiness.
Stability Coaching: Support clients with budgeting, lease responsibilities, and maintaining housing stability.
Motivational Strategies: Apply motivational interviewing and harm reduction approaches to encourage engagement.
Community Collaboration: Coordinate with case managers, behavioral health providers, and the Continuum of Care (CoC).
Documentation & Reporting: Accurately document services in HMIS and NextStep and track placement and retention outcomes.