Circulation & Reference Librarian

Teachers College, Columbia UniversityNew York, NY
$71,000 - $73,000Hybrid

About The Position

The Gottesman Libraries is seeking a Circulation and Reference Librarian who plays a key role in delivering high-quality reader and reference services to meet the needs of a graduate research institution focusing on education, psychology, and the applied health sciences. The incumbent must be committed to excellence in service; attuned to emerging needs in circulation, information, reference, and instruction; and a highly responsible and responsive team player. In coordination with unit staff, they will manage up to one dozen part-time, hourly associates in activities that support access to, maintenance of, and use of the general research collection, as well as the contemporary children’s literature and K-12 curriculum collections. The Circulation and Reference Librarian will collaboratively strengthen front-line services for members and affiliates of Teachers College, Columbia University – services that align with College-wide strategic priorities, including: enhancing student pathways; advancing research; leading in digital innovation; and building a culture that supports our community. We invite applications from candidates who, through their experience and/or service, will contribute to the advancement and distinctiveness of the College community.

Requirements

  • Master's degree in Library and Information Science, accredited by the American Library Association
  • One-two years of related job experience in an academic library
  • Familiarity with Alma, Primo, and best practices in circulation and reference
  • Strong customer service orientation
  • Good technical skills, including proficiency in MS Office and Springshare
  • Strong analytical, problem-solving, and organizational skills
  • Excellent interpersonal and communication skills
  • Willing to work evening and weekend hours, as needed

Nice To Haves

  • Strong knowledge of reference sources, citation management tools, and academic database searching
  • Additional Master's degree or equivalent
  • Circulation and reference experience in an academic research library

Responsibilities

  • Administers, develops, and reviews policies and procedures related to loans and returns of library resources
  • Plans and rearranges the circulating collection, in coordination with staff, to accomplish shifting, signage, and communications
  • Provides ready and in-depth reference service, including research consultations, workshops, guides, and timely response to patrons to meet their needs in access, information, and research, whether subscribed or open; in-person, online, or via text
  • Oversees part-time hourly staff, including their training documentation, library FAQs, and other instructional materials
  • Coordinates with staff on managing and scheduling the Services Desk to ensure coverage during all open hours
  • Assists with timely reporting on the delivery of reader and reference services through contributions to the blog, newsletter, and other media
  • Participates in campus-wide access and reference committees
  • Engage in Professional Development
  • Performs other related duties as assigned

Benefits

  • medical
  • dental
  • vision
  • supplemental insurance plans
  • flexible and hybrid work schedules
  • tuition remission
  • life insurance
  • short and long-term disability insurance
  • an exceptional employer retirement matching program
  • health savings accounts (HSA)
  • flexible spending accounts (FSA)
  • Public Service Loan Forgiveness eligibility
  • a robust Employee Assistance Program (EAP)
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