BTPL- Circulation Library Assistant I

Charter Township of Bloomfield•Bloomfield Township, MI

1d•$19 - $26

About The Position

Bloomfield Township Public Library is seeking a professional and resourceful Library Assistant I to support the Library’s circulation needs. Bloomfield Township Public Library is a Class 5 Library, with a service population of 44,000+ people. There is strong community support for the Library and its collections, services and programs offered. Technology is integrated into library services. The successful candidate will have a strong commitment to provide quality service to the staff and the public and the desire to work in a collaborative, team environment.

Requirements

High school diploma
Experience working with Windows-based computers and financial transactions
Able to lift, push, and/or pull at least 20 pounds; ability to visually review materials and discern vocal and audible tones with or without reasonable accommodation
Strong attention to detail
Dependable and flexible work habits
Desire to serve the public in a positive manner

Nice To Haves

Public library work experience

Responsibilities

Provides positive, pleasant professional service to the public at the Circulation desk
Assists with department services, including support with opening and closing procedures
Directs library visitors to appropriate public service desks
Handles money transactions
Assists with processing holds and sending notifications
Assists with off-desk clerical jobs
Assists with database management
Uses current technologies for communication
Assists in the development and implementation of Library policies and procedures
Answer department telephone extensions and check voice mail
Process and input patron registration information on computer
Explain residency requirements to obtain library card
Discuss notes on patron record with patron, explaining and resolving any issues
Explain and collect fees for lost or damaged items
Collect fees for lost library cards
Verify accuracy of patron registrations
Check out and in materials from the Library collection and MeL (materials from other libraries throughout Michigan)
Renew items over the telephone and resolve patron issues regarding renewals
Prepare notes for items to be mended
Clear on-order status for new incoming material
Check contents of cases used to hold CDs, books on CD and DVDs to verify all associated items returned and process items with missing parts
Empty returned material bins including removal of bins from around the automated material handling system (AMH) system
Collect door count from counters and record
Check gate alarms on RFID (Radio-frequency identification) system
Train patrons to use self-check machines and mobile app
Change receipt printer paper on desk printers and self-check machines
Take material out to patrons who have come for curbside service