Circulation Desk Assistant - Grade 9

Mandan Fire Department • Mandan, ND

12h • $19 • Onsite

About The Position

This position assists in the operations of the circulation desk.

Requirements

• Knowledge of circulation, reference, and other patron service principles.
• Knowledge of library technology.
• Knowledge of materials preparation and repair principles.
• Knowledge of computers and job-related software programs.
• Knowledge of library policies and procedures.
• Skill in resolving technology issues for staff and the public.
• Skill in interpersonal and public relations.
• Skill in oral and written communication.
• Skill in performing basic cash register procedures and daily reconciliation of cash drawer.
• Ability to read, write and perform basic mathematical calculations at a level commonly associated with the completion of high school or equivalent.
• Sufficient experience to understand the basic principles relevant to the major duties of the position.
• Possession of or ability to readily obtain and maintain a valid driver’s license for the type of vehicle or equipment operated.

Responsibilities

• Greets and assists patrons; checks materials in and out; issues library cards; generates patron holds and other requests; handles overdue and lost notices; updates patrons on new materials, new library programs, and library services.
• Assists patrons in locating library materials.
• Responds to patron reference questions by telephone, email, and in person
• Assists patrons in the use of library computers, including internet navigation, the use of software programs, and the use of the library’s digital resources.
• Performs library opening and closing procedures; sorts and distributes mail; processing daily courier shipments.
• Assists in maintaining a neat, clean, and welcoming environment for the public; performs regular library walk-throughs to ensure safety and cleanliness.
• Shelves items; performs shelf reading, straightening, and displays (face-outs).
• Accepts payments for printing, copying, meeting rooms, and lost books.
• Aids patrons with problem transactions and relays library policies and procedures to the public as need arises
• Utilizes the circulation module of the library management software to complete circulation tasks.
• Performs related and other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED