Circulation Clerk - 20 hours per week

Greene County Public Library•Bellbrook, OH

6h•$13•Onsite

About The Position

To promote the mission and values of the Greene County Public Library. To carry out objectives and goals of the strategic plan to better serve the community. To perform a variety of library circulation and clerical tasks while maintaining a high level of customer service. To work under direct supervision but at times may work unsupervised and may be expected to solve problems and serve patrons independently.

Requirements

Ability to provide knowledgeable customer service to assist all library patrons in a timely manner; show tact and courtesy in relations with the public and other staff members.
Ability to communicate clearly and read printed and on-screen information.
Proven computers skills and ability to input information into an automated system.
Ability to multi-task, work in a fast paced environment and handle difficult situations.
Some knowledge of library clerical principles, methods, techniques and procedures.
Ability to handle routine problems under guidance of supervisor and keep supervisor informed of departmental needs and concerns.
High School Diploma; or equivalent combination of experience and training which provides the required knowledge, skill and ability.

Nice To Haves

1 year of Customer Service experience preferred.

Responsibilities

Checks out and checks in materials using computerized system; collects fines and charges for payment of lost items; enters renewals and reserves for materials; registers borrowers; handles circulation questions from patrons in person or by telephone.
Responsible for sorting materials to be shelved including book-drop, delivery, returns, etc.
Handles incomplete or damaged items.
Oversees circulation hold shelf.
Processes the Paging List, runs Search Ohio and Clear hold-shelf reports, prepares requested items for Resource Sharing.
Performs opening and closing procedures, including handling fine money.
Processes new materials. Processes donations.
Processes withdrawn materials.
Repairs and repackages damaged items.
Assists patrons in finding books and materials.
Attends conferences, workshops, seminars, and training to maintain knowledge as reflected in training curriculum.
Keeps abreast of information by regularly reading email, minutes and staff website as well as attending staff meetings.
The supervisor may require other related duties including sorting mail and ordering supplies, etc. These duties are nonessential functions of this position.
Performs tasks of lower level classifications as necessary.

Benefits

The library pays an amount equal to 14% of each employee’s salary into the Ohio Public Employee Retirement System, the employee pays 10% to OPERS
The library contributes a percentage of the employee’s salary for Medicare
Vacation (10 days per year)
Sick leave (12 days credit per year)
Personal leave (3 days credit per year)
Holidays (8 Standard, 2 Floating)
Parental Leave
Merit time off, if warranted
Bereavement time, if needed
Employee Assistance Program for employee and eligible family members
Voluntary participation in the Ohio Deferred Compensation Plan
Eligibility for Tuition Reimbursement program after one full year of employment (between $3000 and $4000 per year depending on the subject being studied)
Dental insurance: employer pays for employee premium; additional coverage for dependents is at employee expense
FSA (Flexible Spending Account)