Circulation Assistant - 95th Street Library

Naperville Public LibraryNaperville, IL
65d

About The Position

The Circulation Assistant provides consistent, accurate, and timely handling of Library materials for circulation. Contributes to the general order and care of facilities and Library materials.

Requirements

  • High school diploma or equivalent.
  • Minimum two years of customer service experience.

Nice To Haves

  • Bilingual proficiency a plus.

Responsibilities

  • Performs circulation and shelving activities for the library, including check-in and review of materials, files hold, maintains the Hold shelves, clears return bins, processes, and sorts new materials, prepares materials for transit, unloads and shelves book carts, updates item record status, records statistics, completes reports, assists with shifting projects and shelf reads.
  • Performs opening and closing tasks following departmental procedures.
  • Prepares book drops for daily, weekend and extended closures.
  • Performs paging list fulfillment, including generates hold lists, pulls materials, reviews and processes holds, and reconciles problem items.
  • Reviews materials, routes damaged and mislabeled items to appropriate departments ensuring the quality of our collection; addresses non-NPL returned items.
  • Supports curbside service and used materials/donations.
  • Assists with lost and found materials following guidelines.
  • Monitors, collects and returns materials to appropriate public areas ensuring an orderly environment.
  • Keeps up to date with departmental and Library communications.
  • Responds on occasion to customer requests, referring to appropriate Library staff; assists with monitoring conduct within the library, alerts PIC (Person-in Charge) if necessary.
  • Troubleshoots and completes appropriate paperwork for workroom and material issues.
  • Collaborates on programs/projects with staff, occasionally at other locations.
  • Completes Library training and attends professional development opportunities.
  • Performs other related duties and special projects as assigned.

Benefits

  • Annual Vacation Accrual: 2 weeks per year
  • Holidays: 7 days per year
  • Annual Sick Accrual: 12 days per year
  • Up to 5 Personal Days per calendar year prorated based on the hire date.
  • Illinois Municipal Retirement Fund (Pension Plan)
  • 12 weeks paid parental leave
  • Training and developmental opportunities
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