CIO Advisory Senior Associate

RSM US LLP•Boston, MA

24d

About The Position

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. RSM’s Management Consulting CIO Advisory practice provides strategy and advisory services to help clients improve the overall effectiveness of their Technology & Digital functions. We are seeking a CIO Advisory Senior Associate to join our team! In this role, you will support client engagements across a range of industries while gaining hands‑on experience working directly with client stakeholders and senior members of the engagement team. You will contribute significantly to project delivery, support assessments, and help develop insights and recommendations, all within a collaborative and development‑focused team environment.

Requirements

3–5+ years of experience in technology consulting, digital transformation, process analysis, IT operations, or related fields
Working knowledge of ERP, CRM, CPM, or other enterprise platforms
Exposure to technology implementations, SaaS/cloud migrations, or digital enablement initiatives
Understanding of IT application lifecycle concepts and general IT controls
Experience supporting technology/process assessments or operating model discussions
Strong analytical, critical thinking, and problem-solving skills
Excellent communication and documentation capabilities
Strong organization, time management, and ability to manage multiple workstreams in a fast-paced environment
Proficiency with Microsoft Project, Visio, PowerPoint, Word; basic familiarity with databases such as SQL or Access is a plus
Bachelor’s degree in a related field
Ability and willingness to travel up to 50% throughout North America
Strong work ethic and ability to collaborate effectively with team members and client personnel at various levels

Nice To Haves

Certifications such as ITIL, COBIT, or other relevant credentials
Exposure to private equity or M&A environments
Experience working in industries such as Industrials, Government, Business & Professional Services, Real Estate, TMT, Consumer Products, or Life Sciences
Familiarity with enterprise architecture concepts

Responsibilities

Support clients in their digital transformation initiatives, including digital strategy development, assessments, and roadmap activities
Assist with evaluating IT organizations, processes, and capabilities to identify opportunities for optimization
Conduct technology and process assessments, gather data, and analyze findings to support project deliverables
Document business processes, requirements, pain points, and improvement opportunities
Support the creation of client-ready materials such as reports, presentations, and recommendations
Collaborate closely with engagement managers, directors, and client stakeholders to execute project tasks
Facilitate meetings and workshops to capture requirements and insights
Perform user acceptance testing and support technology implementation activities
Contribute to the development of target operating models and process improvement recommendations
Assist with research on emerging technologies, industry trends, and best practices
Continuously learn and build familiarity with RSM’s service offerings to enhance client value
Participate in project planning activities and help track progress against milestones
Maintain well-organized documentation and strong communication across cross-functional teams