CIF Services Specialist I

Simmons Bank • Little Rock, AR

7d

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The CIF Services Specialist I, as a member of the Deposit Operation’s Team that supports the processing for all bank’s transaction channels, is responsible for performing a wide variety of bank operational duties in a high-volume deadline driven environment. The CIF Services Specialist I serves as a resource agent for all deposit operational areas and assisting in the verification of processes and applications.

Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Complete assigned tasks efficiently.
• Operate in a team environment to accomplish shared goals.
• Solve practical problems and interpret a variety of instruction provided in written and/or oral form.
• Analyze and interpret documents such as procedures manuals, general business correspondence and/or journals or government regulations.
• Create simple correspondence to be communicated through electronic channels.
• Maintain effective interpersonal relationships with management and team members.
• Prioritize multiple demands in a high-pressure environment while maintaining professional demeanor.
• High school diploma or its equivalent is required, and Two years of related banking operations and/or customer service experience preferred.
• Microsoft Office programs proficiency, preferred.

Nice To Haves

• Basic knowledge of the Core system preferred.

Responsibilities

• Analyze new account documents for accuracy.
• Remove CIF and/ or Account alert message, when support documentation is verified.
• Complete file maintenance after verification.
• Maintain 3-day Service Level Agreement with Synergy document indexing.
• Maintain detailed records on all work responsibilities as required.
• Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
• Performs other duties and responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED