CIF Services Specialist I

SIMON-posted 4 months ago
Full-time • Entry Level
Springfield, MO
1,001-5,000 employees
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It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Bank Operations Specialist I, as a member of the Operation’s Team that supports the processing for all bank’s transaction channels, is responsible for performing a wide variety of bank operational duties in a high volume deadline driven environment. The Bank Operations Specialist I interacts with various bank personnel while serving as a resource agent for all deposit operational areas, and assisting in the verification of processes and applications.

  • Acts as a first-line resource for problem solving regarding all deposit operational issues.
  • Operates equipment to receive and transfer funds.
  • Receives, verifies, processes and distributes incoming transfers according to established procedures.
  • Balances deposit general ledger applications.
  • Reports back up withholdings, as required.
  • Responsible for processing levies, garnishments and/or bankruptcy requests, including all communication, documentation and reporting.
  • Verifies and removes deposit exceptions.
  • Performs new account and file maintenance verification.
  • Maintains detailed records on all work responsibilities as required.
  • Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
  • Performs other duties and responsibilities as assigned.
  • High school diploma or its equivalent is required.
  • Two years of related experience required; banking operations and/or customer service experience preferred.
  • Ability to perform tasks quickly and accurately.
  • Ability to operate in a team environment to accomplish shared goals.
  • Ability to solve practical problems and interpret a variety of instruction provided in written and/or oral form.
  • Ability to read and interpret documents such as procedures manuals, general business correspondence and/or journals or government regulations.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations, to customers, clients and other employees in the organization.
  • Ability to maintain effective interpersonal relationships with management and team members.
  • Ability to prioritize multiple demands in a high pressure environment while maintaining professional demeanor.
  • Proficiency of the Navigator system and electronic communications.
  • Experience with MS Office programs.
  • Career growth opportunities.
  • Wellness programs.
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