CIDR Product Concern Engineer
About The Position
In this position... The FCSD CIDR Product Concern Engineer (PCE) uses tools and data resources to identify vehicle concerns that cannot be repaired by dealers using existing diagnostics, parts and/or software. They perform additional detailed analysis to define concerns, identify the scope of vehicles affected, and make recommendations on the elements required of a successful remedy. The PCE supports resolution efforts by coordinating service trials, performing service readiness actions to define parts and/or software requirements, and authoring bulletins and messages for dealers.
Responsibilities
- uses tools and data resources to identify vehicle concerns that cannot be repaired by dealers using existing diagnostics, parts and/or software
- perform additional detailed analysis to define concerns, identify the scope of vehicles affected, and make recommendations on the elements required of a successful remedy
- supports resolution efforts by coordinating service trials
- performing service readiness actions to define parts and/or software requirements
- authoring bulletins and messages for dealers
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
