CICS Systems Programmer Specialist - Must have CICS Administration and Support

Fidelity National Information Services•Atlanta, GA

39d

About The Position

The world of finance moves fast. At FIS, we're faster. Our teams are empowered to learn, grow, and make an impact together-in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we'd like to know: Are you FIS? About the Team: The Mainframe Onlines CICS team has responsibility for the installation, configuration, and maintenance of CICS TS regions and related products across FIS. This includes products such as MacKinney Batch to CICS, CAFC, and DADS plus. The support is across multiple physical mainframe locations consisting of many LPARs in various configurations, which include stand-alone and parallel sysplex environments, with SRO, MRO and CICSPlex setups. We are looking for a motivated, self-starter who is anxious to step in and contribute while expanding your technical knowledge and skills. Job Description: The CICS Systems Programmer Specialist is a senior level member of the CICS team. The team supports over 1000 CICS regions, spanning various systems in a large and diverse high availability environment. The position will include: Candidate should have a minimum of five or more years' experience for a senior level position involving CICS administration Configuration and support of CICS regions and related software Assignments to highly visible, sensitive, and critical systems. Gathering documentation for research and problem resolution of issues that may involve capturing and analyzing traces, dumps, and logs Customization, maintenance, and problem resolution for issues related to CICS. Vendor list includes: Work with clients and business partners to resolve issues with the ability to provide communication on issues or complex information to a wide audience based on knowledge. Customization, configuration, maintenance, and problem resolution for CICSPlex setups Coding and problem resolution for installation exits Assisting development teams in troubleshooting application issues Interaction and effective communication with many different groups, including application support, mainframe systems support, operations, and various levels of management Should be able to explain technical information to non-technical personnel Provide 24x7x365 on-call support on a rotating basis and perform other on-call duties as required. Able to work system maintenance/implementation windows which are generally 1 AM to 5 AM Central Time on Sunday mornings, but can be anytime during the weekend Work with various groups in evaluating and recommending software products Evaluate, estimate, and provide recommendations for new clients Maintain and provide documentation Prepare for disaster recovery and participate in recovery tests and actual disaster recovery, if declared Highly skilled with extensive proficiency and provides second (2nd/3rd) level support for production issues Performs work as a project team member for technical or operational projects. Identifies and defines business requirements for major projects, new systems/applications, policy changes or related projects. Performs troubleshooting and diagnoses of system/application problems. Communicates with internal teams and/or clients regarding problem solving, testing, and related activities. Develops, documents, and implements standards, guidelines, direction and education on process/procedures for staff, creating and modifying REXX and CLISTs

Requirements

Possess exceptional written and verbal communication skills, including a vocabulary and style which permits the conveyance of technical information clearly, concisely, and unambiguously.
Be able to communicate effectively to a wide range of audiences in a group presentation setting.
Have a demeanor and communications style which is commensurate with client facing communications.
Be self-motivating and able to work in a fast-paced environment and work on multiple tasks - completing those tasks within the given timeframe
Be able to function as a team member in a multi-group, multi-team member environment
Be able to use Microsoft PC products like MS-Word and MS-EXCEL
Have at least 7 years programming experience in a technical environment.
Be able to perform the functions listed in job description
Be able to use TSO/ISPF sufficiently
Be proficient in configuration, maintenance, and diagnostics in CICS TS
Be knowledgeable in using SMP/e
Be able to work independently with only administrative supervision on highly complex projects with extensive latitude for independent judgment.
Develop, document, and implement standards, guidelines, direction and education on process/procedures for staff.
Candidate should have a minimum of five or more years' experience for a senior level position in a z/OS environment

Nice To Haves

7+ years of experience working with CICS in a parallel sysplex environment
Multiple LPAR environments
CICSPlex configuration and debugging experience
Security knowledge
Encryption knowledge
Knowledge of Project Management methods and techniques
Knowledgeable with z/OS Unix System Services

Responsibilities

Configuration and support of CICS regions and related software
Assignments to highly visible, sensitive, and critical systems.
Gathering documentation for research and problem resolution of issues that may involve capturing and analyzing traces, dumps, and logs
Customization, maintenance, and problem resolution for issues related to CICS.
Work with clients and business partners to resolve issues with the ability to provide communication on issues or complex information to a wide audience based on knowledge.
Customization, configuration, maintenance, and problem resolution for CICSPlex setups
Coding and problem resolution for installation exits
Assisting development teams in troubleshooting application issues
Interaction and effective communication with many different groups, including application support, mainframe systems support, operations, and various levels of management
Should be able to explain technical information to non-technical personnel
Provide 24x7x365 on-call support on a rotating basis and perform other on-call duties as required.
Able to work system maintenance/implementation windows which are generally 1 AM to 5 AM Central Time on Sunday mornings, but can be anytime during the weekend
Work with various groups in evaluating and recommending software products
Evaluate, estimate, and provide recommendations for new clients
Maintain and provide documentation
Prepare for disaster recovery and participate in recovery tests and actual disaster recovery, if declared
Highly skilled with extensive proficiency and provides second (2nd/3rd) level support for production issues
Performs work as a project team member for technical or operational projects.
Identifies and defines business requirements for major projects, new systems/applications, policy changes or related projects.
Performs troubleshooting and diagnoses of system/application problems.
Communicates with internal teams and/or clients regarding problem solving, testing, and related activities.
Develops, documents, and implements standards, guidelines, direction and education on process/procedures for staff, creating and modifying REXX and CLISTs