CIB US Cash Payments Operator, Analyst - Miami

Santander Bank • Miami, FL

148d • $54,375 - $82,500

About The Position

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities.

Requirements

• Banking experience in payment processing.
• Knowledge of payment systems, regulations and compliance requirements.
• Excellent analytical, problem-solving, and decision-making skills.
• SWIFT Knowledge.
• Spanish skills a plus.

Nice To Haves

• Excellent communication skills (verbal and written).
• Organized and rigorous attention to detail with a control-oriented mindset.
• Strong organizational and analytical skills with the ability to multi-task.

Responsibilities

• Monitor payments transactions to ensure processing in accordance with SLA as well with the Bank Policy and Procedures.
• Identify and resolve discrepancies in payment processing.
• Investigate and resolve payments related issues.
• Open investigation cases, follow up with all parties involved.
• Escalate any issue related to payment processing, independently if this operational or technical issue.
• Collaborate with other departments to address any question and/or issue related to payments.
• Perform EOD Reconciliation and analyze discrepancies.
• Ensure payment systems are functioning properly.
• Assist in the testing of systems when relating to BCP, upgrades or maintenance.
• Actively participate in projects/initiatives related or impacting payments.
• Conduct testing of new payment futures and system upgrades to ensure functionality are met.
• Ensure compliance with regulatory standards related to payment processing, including BSA/AML and OFAC Standards.
• Prepare reports for the management related to payment processing and Investigations.
• Provide support to internal users (e.g: Finance, Business, BO, Client Service..) regarding payment systems and processing.
• Ability to multitask- for a variety of projects and initiatives.
• Assist and collaborate with co-workers and team members to achieve the unit's goals.
• Maintain Policies and Procedures and ensure it alignment with the current process, regulations and control risk framework.

Benefits

• Base Pay Range Minimum: $54,375.00 USD
• Base Pay Range Maximum: $82,500.00 USD

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree