Chronic Care Representative - South Texas

Merck & Co. • North Wales, PA

287d • Onsite

About The Position

The Chronic Care Representative (CCR) is the primary point of contact for a variety of customers within their assigned geography. The CCR is a key member of the local Customer Team that works collaboratively with other Company field-based employees such as the Account Executives, Integration Delivery Systems leaders as well as other members of our Company's extended team. This is a field-based sales position that will be responsible for the South Texas territory. Major cities in the territory include Brownsville, Weslaco, Harlingen, McAllen, Edinburg, Victoria, and Corpus Christi. Territory coverage for additional cities throughout South Texas may be required as business needs arise. The selected candidate must reside within the territory. Travel varies based on candidate's location within the territory, but occasional overnights should be expected: ~15 - 20%. These customers may include: Health care providers such as physicians, physician assistants, nurse practitioners, nurses, pharmacists as well as quality directors and office managers. Within their geography there are a diverse set of health care locations that they will call upon to execute their role including: physicians' offices, integrated delivery systems, and hospital clinics.

Requirements

• Bachelor's degree (BS/BA) with 0-3 years of sales experience or a minimum of high school diploma with at least 4 years of relevant work experience.
• Reside within the territory and travel the amount the role requires.
• Valid Driver's License and ability to drive a company car.
• Demonstrated excellence in current or previous educational or professional roles.
• Excellent interpersonal and communication skills.
• Ability to work both independently and within a team environment.
• Strong organizational and time management skills.

Nice To Haves

• Ability to convey technical concepts accurately and clearly.
• Previous sales, account management, consultative, or customer service experience within the pharmaceutical industry.
• Ability to analyze metrics to assess progress against objectives.
• Bilingual in English and Spanish.
• Cardiovascular sales experience and existing relationships with customers in the territory.

Responsibilities

• Developing a territory level business plan in accordance with our Company's policies, standards, and ethics.
• Maintaining product knowledge and certification on the Company portfolio for which they are responsible.
• Engaging in balanced product sales discussions with Health Care Providers and Health Care Business Professionals to align customer needs and Company products in accordance with product labeling.
• Providing Company management with updates on customer needs as it relates to helping them improve patient health outcomes, customer feedback, marketplace dynamics, and progress towards quality goals.
• Regularly monitoring their business performance against objectives using company provided tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Chemical Manufacturing
• Education Level: Bachelor's degree