Chiropractic Assistant

Chiricahua Community Health Centers•Sierra Vista, AZ

About The Position

The Chiropractic Assistant provides clinical and administrative support to chiropractic providers, ensuring quality patient care in a timely and professional manner. This role also facilitates prior authorizations, proactive scheduling of patients, and provides cross-coverage as a Patient Service Representative (PSR) at other clinic locations as needed.

Requirements

High School diploma/GED
Minimum two (2) years of experience in a clinical community health center setting preferred.
Valid Fingerprint Clearance Card.
CPR certification required.
Valid driver's license and reliable transportation for travel between clinic sites.
A combination of education, experience, and certification that provides the required knowledge and skills may be considered in lieu of stated qualifications.
One (1) year of directly related experience may substitute for one (1) year of required education, and vice versa.
Ability to comprehend and compose instructions, correspondence, and communications in English in both oral and written format.
Ability to add, subtract, multiply and divide in all measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percentage.
Ability to gather data in an organized fashion from varied sources.
Ability to perform a variety of assignments and make decisions requiring independent judgment.
Ability to deal with challenges involving one or more variables in routine situations.
Knowledge of HIPAA rules and regulations.
Computer literacy required.
Ability to provide excellent customer service by mail, telephone, and in-person.

Nice To Haves

Graduation from an accredited medical assistant program preferred.
Experience in a medical practice or Community Health Center preferred.
Supervisory or other leadership experience preferred.
Bilingual in English and Spanish preferred, but not required.
Ability to comprehend and understand limited medical terminology.
Knowledge of prepaid health plans and community health centers preferred.
Ability to comprehend and understand insurance co-pays.
Knowledge of Electronic Health Records preferred.

Responsibilities

Support chiropractic providers during patient examinations and treatments.
Obtain and document patient vital signs, medical history, and current medications prior to provider visit.
Prepare examination rooms and equipment for patient care.
Assist with patient education regarding treatment plans, exercises, and health maintenance.
Document patient care in the Electronic Medical Record (EMR) accurately and timely.
Communicate significant patient concerns to providers promptly.
Facilitate prior authorizations for chiropractic services and ensure timely follow-up.
Proactively schedule patients to support continuity of care and provider productivity.
Serve as a PSR at other clinic locations as assigned.
Perform patient check-in and check-out, verify insurance and demographic information, and collect co-pays.
Schedule appointments and answer phones professionally.
Maintain front desk workflow and assist patients with forms and sliding fee program information.
Participate in quality improvement activities and clinic meetings.
Assist with administrative duties such as filing, faxing, and scanning medical records.
Maintain patient confidentiality and comply with HIPAA regulations.
Collaborate with all team members to ensure smooth clinic operations.