Chinese Bilingual Outside Sales Associate

Mutual Trading CompanyPhoenix, AZ
38dOnsite

About The Position

Established in 1926, Mutual Trading Co., Inc. was originally a small co-op organization for centralized purchasing of basic import foods to service the needs of the early Japanese immigrant society in Southern California. We've grown nearly 100 years old now, and command a premiere position among Japanese foodservice suppliers, as well as fill a key role as "Culinary Ambassador" promoting Japanese foods worldwide. Currently, we import, manufacture, and distribute over 7,000 Japanese foods, beverages, restaurant equipment and supplies.

Requirements

  • Business level English – Read/write/speak/listen
  • Native level Chinese preferred– Read/write/speak/listen
  • To have and maintain a clean driving record
  • Maintain a positive attitude
  • Ability to work independently and as a team
  • Ability to adapt to frequent changes in assignments and workload
  • High School Diploma required. Bachelor’s Degree or above preferred
  • 5+ years of relevant experience preferred
  • Basic mathematical knowledge – markups, discounts, combining/converting measurements, counting inventory, etc.
  • Problem-solving skills
  • Basic Microsoft Office proficiency
  • Communication and interpersonal skills
  • Knowledge of Japanese foods and sakes
  • Ability to drive for a majority of the daily working hours
  • Ability to sit in a car for extended periods of time
  • Ability to reach, bend, kneel, and lift up to 25 pounds frequently and 50 pounds occasionally
  • Ability to use the phone for extended periods of time

Responsibilities

  • Meets the monthly and annual sales quota as designated by the manager
  • Visits customers and potential customers to provide support, information, and sell the Company’s products
  • Coordinates with the accounting department to assure the collection of payment in a timely manner
  • Maintains high levels of customer satisfaction by providing excellent service and building rapport
  • Responds to and communicates with all customers in a timely manner
  • Coordinate surgent deliveries with the customer to accommodate their needs
  • Educates customers on how the products or services can benefit them
  • Inputs and updates orders within the Company database accordingly
  • Maintains and safely navigates the Company vehicle as per the Company Vehicle Policy
  • Prepares daily, weekly and monthly reports
  • Participates in the weekly sales meetings
  • Attends Company events and functions outside of normal working hours
  • Other duties as required from manager
  • Obligation to answer to all management as requested
  • Travels inside/outside of State as needed.
  • Market Research
  • Troubleshoot problems regarding products provided and handles complains

Benefits

  • All paid Health, Dental, and Vision Insurance for employees and their dependents
  • Life Insurance and 401k Plan with company match.
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