Children's Programs Coordinator (Seasonal)
About The Position
POSITION SUMMARY The primary objective of the Children's Programs Coordinator (CPC) is to support the Summer BreakSpot (Summer Food Service Program-SFSP) run by Feeding South Florida (FSF) throughout Palm Beach, Broward, and Miami-Dade Counties. The CPC must be detail-oriented, appreciate routine, and have a strong inclination toward administrative work. The CPC will conduct monitoring site visits and ensure all assigned meal sites operate according to USDA program regulations. The ideal candidate is energetic, hard-working, organized, is a master multi-tasker, thrives in a fast-paced environment, and has a background in customer service/relationship management.
Requirements
- High School Diploma (bachelor’s degree preferred)
- Customer service/relationship management experience (Operations experience in addition to customer service is preferred)
- Positive attitude, energetic, good sense of humor – a “people person”
- Strong communication skills, with the ability to speak publicly.
- Strong math skills
- Sensitivity to diverse populations with the ability to serve people in a compassionate, patient, friendly, and courteous manner, showing sincere interest in people’s concerns (Bi-lingual preferred)
- Ability to manage time efficiently while under pressure in a fast-paced environment with multiple responsibilities.
- Ability to work productively without constant supervision.
- Experience and comfort with training and teaching others.
- Attention to detail, accuracy, and deadlines.
- Ability to exercise good judgment and discretion, including impartiality to certain organizations, agencies, groups, or individuals.
- Possession of a current and valid Florida driver’s license and access to reliable transportation.
- Bi-lingual preferred.
- This position requires an in-depth security clearance for access to school facilities.
- A clean driving record is required.
Responsibilities
- Conduct monitoring visits of Feeding South Florida-sponsored Summer sites throughout Palm Beach, Broward, and Miami-Dade counties.
- Provide a corrective action plan (CAP) to sites not following SFSP regulations and conduct site reviews to verify CAPs have been implemented.
- Provide training for SFSP Site Supervisors on Program Compliance, Food Safety, and Civil rights.
- Review and accept daily paperwork and reports from Summer BreakSpot sites to ensure responsible stewardship and accurate daily meal counts.
- Monitor and adjust daily meal counts and service times as needed, and immediately report any changes in meal numbers due to attendance fluctuations.
- Ensure sites provide adequate supervision during meal service with accurate "Point of Service" meal counts.
- Report immediately any other problems regarding meal service.
- Liaise with the program caterer to ensure meal counts are correct and invoices reflect accurate meal counts.
- Abide by all SFSP regulations and special instructions.
- Attend training sessions.
- Train SFSP sites to refuse to receive meals that are spoiled, frozen, damaged, or not within appropriate temperature ranges.
- Immediately notify the Children’s Programs team if any meal service times need to be changed or are not being met.
- Immediately notify the Children’s Programs team if meals are not delivered at the scheduled times.
- Provide excellent customer service and communication to program sites, including a timely response to phone calls and emails.
- Comply with civil rights laws and regulations.
- Assist management as necessary.
Benefits
- Full medical, dental, and vision insurance
- 401K matching contribution
- Paid Time Off (PTO)
- a diverse team that is representative of the community we serve
- continuous learning opportunities
- a high-performance culture that will help challenge and grow your skill set
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
