Children's Ambassador, 20 hrs/wk, 3rd Shift

Children's Wisconsin • Milwaukee, WI

1d • Onsite

About The Position

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. They provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Their reputation draws patients and families from around the country. They offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping them achieve their vision of the healthiest kids in the country. As a Children’s Ambassador, you will be the welcoming face that sets the tone for a safe, supportive, and uplifting experience, making a lasting impact on children, families, and the community.

Requirements

• High school diploma, GED, or equivalent.
• At least one year of customer service experience, including conflict management.
• Understanding of developmental needs across all age groups—from neonatal to adult.
• Strong communication, interpersonal, and prioritization skills.
• Confidence and composure in stressful situations, with the ability to diffuse negativity.
• Critical thinking skills to make independent decisions in a fast-paced environment.
• Ability to work both independently and as part of a team.
• CPR certification (Basic Life Support for Healthcare Providers) required within 90 days of hire.

Nice To Haves

• Bilingual abilities preferred.

Responsibilities

• Actively greet visitors with kindness, compassion, and understanding—recognizing that families may be experiencing stress, worry, or joy. Your presence ensures a positive and comforting first impression.
• Badge and screen guests according to visitation guidelines, then help them navigate the facility with confidence.
• Determine destinations and transportation needs, offering assistance every step of the way.
• Provide internal patient transport that is both secure and engaging.
• Stock and move wheelchairs, strollers, and carts to ensure accessibility across the facility.

Benefits

• Be a source of comfort: You’ll be the first point of connection for families, offering empathy and reassurance during moments that matter most.
• Gain professional development and training opportunities.
• Work in a supportive, mission-driven environment.
• Enjoy competitive pay and benefits.
• Make a real difference every day by creating safe, welcoming experiences for children and families.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees