Child Welfare Specialist II (After Hours Worker)

County of Mecklenburg, NC•Charlotte, NC

1d•$28 - $34

About The Position

In Youth and Family Services, this position provides community-based services to individuals, groups, families, or communities regarding issues including child abuse, neglect, dependency, delinquency, and adoption. Children and family needs include mental health, poverty, unemployment, substance abuse, rehabilitation, social adjustment, housing, childcare, or medical care and other life domains. This position in Youth and Family Services, under general supervision, is responsible for providing evaluation, case management, counseling, formal and informal comprehensive assessments, and referral services to assist in meeting the needs of the children and families. The incumbents will also be responsible for managing the CARES Line (CPS Hotline), processing CPS Intake Referrals, and screening referrals for potential child abuse, neglect, and dependency. This position operates strictly outside of standard business hours, with shifts scheduled between 4:00 pm and 8:00 am on weekdays and 24-hour coverage on weekends. This is an 8-hour shift position, and the specific shift for this position is 5:00 pm-2:00 am (weekdays)/ 12:00 pm-9:00 pm (weekends) rotating schedule.

Requirements

Bachelor’s degree in social work AND one of the following: two years of social work experience; qualifying internship; successful completion of the NC Child Welfare Collaborative program
OR master’s in social work
OR bachelor’s degree in related major AND two years of social work experience
OR master’s degree in related major AND two years of social work experience.
Bachelor's degree in Social Work or related major
Requires a valid North Carolina or South Carolina Driver's License
Requires County Driving Privileges
Annual Motor Vehicle Record (MVR) check required
Candidate must obtain fingerprint clearance to access the KBCOP database within 90 days of hire.

Nice To Haves

Master's degree preferred
Bilingual applicants with (Spanish and English) proficiency preferred. Will be required to pass the County’s Bilingual Assessment in order to receive a paid Bilingual Premium.

Responsibilities

Receives reports from the community of suspected child abuse, neglect, and dependence
Screens reports to determine if Child Protective Services (CPS) has legal authority to conduct an assessment
Assigns a response time in which CPS must begin the assessment for an accepted report
Assess needs of individuals and/or families; and provide counseling and services in both individual and group settings and discuss goals, expected outcomes and means with which to meet goals and expected outcomes to include the development of Family Service Agreement
Assist clients in the completion of required paperwork for items that may determine program eligibility, referrals, or provide job assistance, such as job application
Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs
Refer clients to community resources for services such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply
Provide, find, or arrange for support services, such as childcare, homemaker service, prenatal care, substance abuse treatment, job training, counseling, or parenting classes, to prevent more serious problems from developing
Determine clients' eligibility for sponsored programs and financial assistance; and ensure timely benefits and referrals to other agencies, whether internal or community based
Consult with parents, teachers, and other school personnel to determine causes of problems such as truancy and misbehavior, and to implement solutions
Monitor residential facilities for compliance with licensure standards, provide technical assistance, investigate complaints against licensed facilities
Arrange for medical, psychiatric, and other tests that may disclose causes of difficulties and indicate remedial measures.
Collect supplementary information needed to assist client, such as employment records, medical records, or school reports
Manage records and documentation of services provided and maintain history records
Complete court reports and testify in juvenile and adult court hearings
Develop and review service plans in consultation with clients
Serve as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, medical and behavioral health providers, and other contacts, to help children and adults who face problems such as disabilities, abuse, inability to meet daily functional needs or poverty
May be required to work varying shifts to include evening and weekends
May be required to staff shelters in the event of a disaster