Child Welfare Quality Assurance (QA) Consultant

State of North Carolina

3d

About The Position

The purpose of this position is to participate as the lead reviewer or as a reviewer in formal reviews of local Children's Services program administration in all 100 counties. Reviews conducted by this position are expected to identify strengths and areas needing improvement in the Children’s Services program that enables Division staff to more accurately focus consultative and training efforts. This consultant is required to evaluate and analyze outcome data and information that includes staffing and caseload patterns, as well as children’s services case specific information. When leading a county review, this consultant is expected to access, understand and be able to discuss data analysis of the county’s performance. This position also participates frequently as part of a team responding to a variety of technical assistance requests. Assists in planning and facilitating Regional CQI meetings, to include gathering and analysis of data, creating data visualizations and drafting emails and meeting minutes.

Requirements

• Master's degree in a discipline relative to the program from an appropriately accredited institution and three years of related experience; or Bachelor’s degree in a discipline relative to the program area from an appropriately accredited institution and five years of related experience; or an equivalent combination of education and experience.

Nice To Haves

• Experience in interpreting and disseminating policies, procedures and funding mechanisms of the state and federal programs that govern Child Welfare Services.
• Knowledge of compliance monitoring, program reviews, resource management, appeals, records and documentation.
• Knowledge of best practices, national trends and policy initiatives that impact the Child Welfare service delivery system.
• Experience in the analysis of data and evaluation of programs and developing/presenting reports.
• Experience in establishing and maintaining effective working relationships with staff from Federal, State and local agencies as well as clients, public, and private service providers.
• Experience in coordinating and leading multi disciplinary groups.

Responsibilities

• Participate as the lead reviewer or as a reviewer in formal reviews of local Children's Services program administration in all 100 counties.
• Identify strengths and areas needing improvement in the Children’s Services program.
• Evaluate and analyze outcome data and information that includes staffing and caseload patterns, as well as children’s services case specific information.
• Access, understand and be able to discuss data analysis of the county’s performance.
• Participate frequently as part of a team responding to a variety of technical assistance requests.
• Assist in planning and facilitating Regional CQI meetings, to include gathering and analysis of data, creating data visualizations and drafting emails and meeting minutes.

Benefits

• The State of North Carolina offers excellent comprehensive benefits.
• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level