Mesa County Health Department-posted 11 months ago
Full-time • Entry Level
Grand Junction, CO
251-500 employees
Administration of Human Resource Programs

Mesa County Department of Human Services is a forward-thinking agency that has over 300 employees serving the needs of nearly 40,000 residents. From the Colorado National Monument to the thriving agricultural lands and city centers, Mesa County contains a diverse, natural landscape that provides many outdoor activities and adventures. As individuals and an organization, we value and respect humanity, honesty, balance, inclusion and teamwork. We provide a level of flexibility for staff to be able to accommodate their lives outside of the office environment. We value family and the relationships that make our lives rewarding. The Mission of the Mesa County Department of Human Services is to help individuals and families achieve safety, stability and opportunity for meaningful employment. Our values represent our behavioral anchors for how we conduct ourselves. Simply stated, we value Humanity, Balance, Honesty, Inclusion and Teamwork.

  • Interacts with the public where explanatory or interpretive information is exchanged, defended, and gathered.
  • Maintains confidentiality and protects against unauthorized disclosure of Federal Taxpayer information.
  • Provides customer service and responds to questions from customers, court clerks, attorneys, and public and private agencies.
  • Negotiates with obligees and obligors, private attorneys, lenders and other jurisdictions to obtain orders and case settlements.
  • Prepares and/or drafts legal documents and affidavits in the establishment and enforcement of child support to be filed with the court.
  • Works independently to determine and utilize appropriate legal enforcement remedies.
  • Incorporates 2gen principles and early intervention approach through case management practices.
  • Prepares cases for court hearings by organizing case files to include all related documents.
  • Prepares and/or drafts findings after court hearings to be filed with the court.
  • Locates person(s) obligated to pay support which involves contact with employers, relatives, public and private agencies; traces assets of such once located.
  • Reviews and monitors cases in accordance with court orders, funding regulations and county policies.
  • Provides orientation to customers explaining the rules and regulations of the program and what is expected of them.
  • Interviews and negotiates financial agreements with obligors to enforce court ordered support obligations.
  • Establishes and maintains working relationships within the agency, along with community partners, organizations, and resources as a representative of the agency.
  • Updates information in the Automated Child Support Enforcement System (ACSES) to determine the appropriate means to establish/enforce child support.
  • Obtains and maintains state certifications.
  • Uses customer service skills to calmly and effectively handle high stress situations.
  • Conducts self in accordance with department values.
  • Provides customer service by actively listening to and being inquisitive about the whole person and engaging in service delivery with a collaborative, human-centered approach.
  • Performs other related duties as assigned.
  • High school diploma or equivalent and two (2) years of related experience.
  • Any combination of education, training and experience which provides the knowledge, skills and abilities required for the job.
  • Bilingual (English/Spanish) (preferred)
  • Medical
  • Dental
  • Vision
  • Retirement
  • Paid Sick and Vacation Leave
  • Life insurance
  • Long term disability
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